Available to hire
I am a customer-focused professional with hands-on experience in clerical support, client engagement, and problem resolution. I thrive in fast-paced environments and have a strong commitment to providing positive experiences for customers. My background includes assisting citizens with inquiries and managing records efficiently.
I enjoy working collaboratively in team settings and pride myself on my strong communication skills. My goal is to contribute my skills as a Customer Service Advisor at Ascensos, where I can continue to grow and further develop my expertise in customer relations.
Work Experience
Clerical Assistant at The Ministry of Social Development & Family Services
January 1, 2024 - PresentAssisted citizens with inquiries, resolving issues promptly and ensuring a positive experience. Provided clerical and administrative support to the Citizen Engagement and Outreach Unit, managing client communication and maintaining accurate records.
Examination Invigilator at CSEC / CXC Examinations
January 1, 2022 - December 31, 2022Supervised students during examinations, ensuring adherence to rules and regulations. Verified student identification and distributed required exam materials while responding to technical difficulties and candidate concerns.
Security & Administrative Support at Private Security Firm
January 1, 2020 - December 31, 2022Provided customer-facing support, assisting clients and visitors daily with professionalism. Maintained daily logs and reports while coordinating schedules and supporting site supervisors with administrative tasks.
Education
CSEC at South East Port of Spain Secondary School
January 1, 2015 - January 1, 2021Qualifications
Industry Experience
Government, Education
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