● Built a multi-agent patient-support system using LangGraph, LangChain, and FastAPI to orchestrate tool-calling across inquiry resolution
and healthcare knowledge retrieval workflows, reducing request handling from 6 steps to 2 automated actions.
● Designed a hybrid RAG pipeline using BM25, Azure OpenAI text-embedding-3-large, and Reciprocal Rank Fusion over 85K+ provider
guidelines and ICD-10 documents, improving retrieval precision by 18 points over vector-only search.
● Built document-ingestion pipelines using Azure Document Intelligence for OCR preprocessing and metadata validation across 40K+
protected healthcare records from 3 enterprise repositories, reducing ingestion error rate from 12% to under 2%.
● Developed an LLM evaluation framework using Ragas, LLM-as-a-Judge, and MLflow across 120+ healthcare test scenarios, enforcing
answer faithfulness scores above 0.85 as a hard production release gate.
● Configured CI/CD and monitoring pipelines using Azure Machine Learning and Azure AI Search across 3 healthcare business units,
enabling model releases with automated drift detection and 4-hour rollback SLA.
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