● Built a multi-agent patient-support system using LangGraph, LangChain, and FastAPI to orchestrate tool-calling across inquiry resolution and healthcare knowledge retrieval workflows, reducing request handling from 6 steps to 2 automated actions. ● Designed a hybrid RAG pipeline using BM25, Azure OpenAI text-embedding-3-large, and Reciprocal Rank Fusion over 85K+ provider guidelines and ICD-10 documents, improving retrieval precision by 18 points over vector-only search. ● Built document-ingestion pipelines using Azure Document Intelligence for OCR preprocessing and metadata validation across 40K+ protected healthcare records from 3 enterprise repositories, reducing ingestion error rate from 12% to under 2%. ● Developed an LLM evaluation framework using Ragas, LLM-as-a-Judge, and MLflow across 120+ healthcare test scenarios, enforcing answer faithfulness scores above 0.85 as a hard production release gate. ● Configured CI/CD and monitoring pipelines using Azure Machine Learning and Azure AI Search across 3 healthcare business units, enabling model releases with automated drift detection and 4-hour rollback SLA.

Venkata Abhishek Gullipalli

● Built a multi-agent patient-support system using LangGraph, LangChain, and FastAPI to orchestrate tool-calling across inquiry resolution and healthcare knowledge retrieval workflows, reducing request handling from 6 steps to 2 automated actions. ● Designed a hybrid RAG pipeline using BM25, Azure OpenAI text-embedding-3-large, and Reciprocal Rank Fusion over 85K+ provider guidelines and ICD-10 documents, improving retrieval precision by 18 points over vector-only search. ● Built document-ingestion pipelines using Azure Document Intelligence for OCR preprocessing and metadata validation across 40K+ protected healthcare records from 3 enterprise repositories, reducing ingestion error rate from 12% to under 2%. ● Developed an LLM evaluation framework using Ragas, LLM-as-a-Judge, and MLflow across 120+ healthcare test scenarios, enforcing answer faithfulness scores above 0.85 as a hard production release gate. ● Configured CI/CD and monitoring pipelines using Azure Machine Learning and Azure AI Search across 3 healthcare business units, enabling model releases with automated drift detection and 4-hour rollback SLA.

Available to hire

● Built a multi-agent patient-support system using LangGraph, LangChain, and FastAPI to orchestrate tool-calling across inquiry resolution
and healthcare knowledge retrieval workflows, reducing request handling from 6 steps to 2 automated actions.
● Designed a hybrid RAG pipeline using BM25, Azure OpenAI text-embedding-3-large, and Reciprocal Rank Fusion over 85K+ provider
guidelines and ICD-10 documents, improving retrieval precision by 18 points over vector-only search.
● Built document-ingestion pipelines using Azure Document Intelligence for OCR preprocessing and metadata validation across 40K+
protected healthcare records from 3 enterprise repositories, reducing ingestion error rate from 12% to under 2%.
● Developed an LLM evaluation framework using Ragas, LLM-as-a-Judge, and MLflow across 120+ healthcare test scenarios, enforcing
answer faithfulness scores above 0.85 as a hard production release gate.
● Configured CI/CD and monitoring pipelines using Azure Machine Learning and Azure AI Search across 3 healthcare business units,
enabling model releases with automated drift detection and 4-hour rollback SLA.

See more

Language

English
Advanced

Work Experience

AI Engineer at Optum
June 1, 2025 - Present
Architected enterprise agentic AI workflows using LangGraph, LangChain, and FastAPI for patient-support applications, covering retrieval, tool execution, validation, and response generation. Built production RAG using Azure AI Search with BM25, Azure OpenAI embeddings, and Reciprocal Rank Fusion over 85K+ healthcare documents, improving retrieval precision by 18 points. Implemented healthcare data pipelines using Azure Document Intelligence, HL7 FHIR, and PHI de-identification over 40K+ records across multiple repositories. Established LLM evaluation and MLOps frameworks using Ragas, LLM-as-a-Judge, MLflow, and Azure Machine Learning, validating 120+ scenarios against release criteria. Added AI observability, security controls, and CI/CD for monitored deployments and drift/model release management across three healthcare business units.
AI Research Assistant at University of Houston
May 1, 2024 - February 28, 2025
Built a computer vision pipeline using PyTorch and OpenCV to automate frame extraction, bounding box alignment, and edge detection across 2,000+ video frames. Standardized an scikit-learn preprocessing framework for 30K+ multimodal records to handle missing values, reduce feature noise, and prepare datasets for deep learning. Fine-tuned Hugging Face Transformer models using PyTorch, LoRA, and mixed-precision training on conversational datasets across two research benchmarks to improve semantic relevance in internal evaluations. Optimized training using Hugging Face and CUDA kernel tuning, reducing multi-epoch training time by 18 hours across two shared GPU nodes. Developed NeuroChat, a conversational RAG system using FAISS and TensorBoard for dense retrieval tracking, supporting four junior researchers with containerized environments. Implemented a conversational memory pipeline using ONNX Runtime and semantic re-ranking to maintain session context across a 10,000-document knowledge ba
Software Developer at KPMG
January 1, 2022 - December 31, 2023
Developed a backend data ingestion service in Python and Azure Functions to validate and process 1.5M+ financial transaction records monthly, reducing manual review effort by 60% across three audit teams. Built RESTful APIs using Java Spring Boot and PostgreSQL to automate 8 SOX compliance workflows, streamlining assessment processing for 20K+ control test cases each quarter and eliminating three spreadsheet-based audit tools. Implemented automated data quality validation with Python and Great Expectations across six audit pipelines by defining 120+ business rules, reducing analyst escalations from ~25 issues/week to under five. Deployed containerized microservices on Azure Kubernetes Service using Docker and Azure DevOps with 15+ releases per quarter, automated rollback policies, and under 2% deployment failure rate. Refactored a legacy compliance dashboard into modular React components with TypeScript/Node.js, consolidating eight modules and reducing page load time from 8s to under 5

Education

Master of Science in Engineering Data Science at University of Houston
January 1, 2024 - December 31, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Financial Services, Professional Services, Software & Internet

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