I'm a bilingual game development graduate with a strong foundation in creative production, problem-solving, and digital tools. Proficient in Unity, Unreal Engine, and Microsoft Office, with experience in managing teams, organizing ideas, administrative support, customer service, and production line operations. I'm organized, dependable, and adaptable, with excellent communication skills and a team-oriented attitude. Based in Calgary, I’m eager to bring technical creativity and a strong work ethic to new opportunities.

Diego/Vida Fernandez

I'm a bilingual game development graduate with a strong foundation in creative production, problem-solving, and digital tools. Proficient in Unity, Unreal Engine, and Microsoft Office, with experience in managing teams, organizing ideas, administrative support, customer service, and production line operations. I'm organized, dependable, and adaptable, with excellent communication skills and a team-oriented attitude. Based in Calgary, I’m eager to bring technical creativity and a strong work ethic to new opportunities.

Available to hire

I’m a bilingual game development graduate with a strong foundation in creative production, problem-solving, and digital tools. Proficient in Unity, Unreal Engine, and Microsoft Office, with experience in managing teams, organizing ideas, administrative support, customer service, and production line operations.

I’m organized, dependable, and adaptable, with excellent communication skills and a team-oriented attitude. Based in Calgary, I’m eager to bring technical creativity and a strong work ethic to new opportunities.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Customer Service Representative (Remote) at Global Connect Solutions
March 1, 2024 - October 17, 2025
Provided bilingual support to North American clients through phone and live chat. Resolved billing issues, handled product support inquiries, and guided users through troubleshooting steps. Accurately documented interactions and maintained client records in CRM systems. Met performance targets related to call quality, response time, and customer satisfaction. Excelled in a remote, self-managed environment requiring focus and accountability. Handled inquiries including technical support, billing, and general information.
Production Line Worker at Kingswood Cabinets
July 1, 2023 - October 17, 2025
Assembled and inspected cabinet components in a fast-paced manufacturing setting. Maintained a clean and efficient workspace while adhering to safety protocols. Supported daily production targets through consistent, high-quality work. Developed a strong sense of teamwork, attention to detail, and reliability.
Program Participant – STEM Summer Program at The Mustard Seed
August 1, 2021 - October 17, 2025
Participated in a technology-focused learning program including game design, coding, and 3D printing. Collaborated on projects with peers and presented final outcomes to program staff. Enhanced digital literacy and teamwork skills through hands-on learning.

Education

Diploma at Toronto Film School
January 11, 2030 - September 1, 2025
High School Diploma at Notre Dame High School
January 11, 2030 - June 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Media & Entertainment, Software & Internet, Education, Professional Services