Organization and support of museum visitors. Act as contact person for visitor questions and concerns. Resolve problems related to visitors. Inform visitors about the process and important details.

Web Service Desk Agent at Parts Europe

January 1, 2024 - March 1, 2024

Providing digital data files to dealers using File Pro, Dex, and FTP clients. Respond to customer inquiries through email and phone. Provide service requests for customers (e.g., password resets or access requests). Handle various customer-related tasks. Process payments and handle returns, exchanges, and refunds. Assist customers with inquiries and resolve issues.

Logistic Department at Klinikum Mutterhaus, Trier

January 1, 2023 - December 1, 2023

Supplying departments with equipment to facilitate patient care. Collaborates with external and internal suppliers in the supply segment. Distributes commercial documents to accounting and other departments. Demonstrated strong organizational and time management skills while managing multiple projects.

Travel Agent at European Investment Bank

September 1, 2022 - December 1, 2022

Building travel packages based on travel requests according to EIB policy. Create travel authorizations based on traveler requests. Work independently to complete tasks and resolve concerns, leading to positive reviews and recommendations from clients. Enhanced team productivity through regular training sessions focused on industry best practices and new technology tools.

Recruitment and Travel Consultant at NIDAB Produktion AB

March 1, 2017 - September 1, 2021

Organized group tours, ensuring a seamless experience for all participants. Maintained relationships with clients from shipyards in Sweden, Norway and France. Monitor and facilitate the use of company air travel credit cards, frequent flyer programs, and loyalty programs. Perform external payroll transactions on behalf of the company, using company cards.

Marketing Executive Assistant at Trattoria Alfredo SRL

June 1, 2006 - February 1, 2017

Developed strong relationships with customers. Made contracts with various customers and suppliers. Answered all telephone calls and emails. Collaborated with sales teams to align promotional activities with revenue goals. Informed the administrator of issues and their solutions.

General Secretary at Anglotex SRL

September 1, 2002 - August 1, 2008

Relationship building with board members and key stakeholders. Coordinated executive calendars. Prepared documents for signature by the administrator. Provided exceptional customer service to internal employees and directed inquiries to appropriate departments.

Primary Education Headteacher at Education Ministry Romania

September 1, 2001 - August 1, 2008

Language teaching (English/Romanian) for primary students. Taught students how to speak and write in English and how to use new words in English in various contexts.