Hi, I'm Victor Ian Gandia, a proactive Staffing Coordinator and Virtual Assistant with experience coordinating healthcare deployments, real estate-related admin tasks, and customer service across multiple industries. I thrive on turning client needs into clear, actionable steps, managing contracts, travel logistics, and communications, and ensuring smooth operations from onboarding to completion. I bring strong admin skills, a collaborative mindset, and a willingness to learn and share knowledge with the team. My background spans healthcare staffing, real estate support, and e-commerce customer service, and I enjoy helping organizations run efficiently while delivering friendly, client-focused service.

Victor Ian Gandia

Hi, I'm Victor Ian Gandia, a proactive Staffing Coordinator and Virtual Assistant with experience coordinating healthcare deployments, real estate-related admin tasks, and customer service across multiple industries. I thrive on turning client needs into clear, actionable steps, managing contracts, travel logistics, and communications, and ensuring smooth operations from onboarding to completion. I bring strong admin skills, a collaborative mindset, and a willingness to learn and share knowledge with the team. My background spans healthcare staffing, real estate support, and e-commerce customer service, and I enjoy helping organizations run efficiently while delivering friendly, client-focused service.

Available to hire

Hi, I’m Victor Ian Gandia, a proactive Staffing Coordinator and Virtual Assistant with experience coordinating healthcare deployments, real estate-related admin tasks, and customer service across multiple industries. I thrive on turning client needs into clear, actionable steps, managing contracts, travel logistics, and communications, and ensuring smooth operations from onboarding to completion.

I bring strong admin skills, a collaborative mindset, and a willingness to learn and share knowledge with the team. My background spans healthcare staffing, real estate support, and e-commerce customer service, and I enjoy helping organizations run efficiently while delivering friendly, client-focused service.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Staffing Coordinator at Elite Intelicare
August 1, 2022 - Present
Communicate with hospitals and healthcare centers in Canada to deploy nurses or healthcare aides, process contracts, arrange travel and accommodations, and ensure contract terms are met; liaise with clients and staff via email/phone; manage onboarding and site assignments.
Virtual Assistant at Rocket Station
May 1, 2022 - August 31, 2022
Real estate cold caller and appointment setter; data entry into Podio CRM; property research and market analysis; lead sourcing and skip tracing; basic spreadsheet work; social media admin; set up accounts and content posting; basic Canva design; coordinate travel and accommodations for assignments.
Email and Chat Support (Coinbase) at Task Us
March 1, 2021 - April 30, 2022
Handled customer inquiries via email and chat related to payments and cryptocurrency transactions; processed and resolved issues; reviewed customer accounts for security; troubleshooted technical problems communicated via chat and email.
Customer Service Representative at Amazon
September 1, 2019 - March 31, 2021
Corresponded with customers to resolve order issues, respond to inquiries, and provide delivery support; maintained empathetic and professional communication.
Customer Service Representative at Collective Solution International
March 1, 2015 - April 30, 2016
Resolved customer inquiries and issues, managed large volumes of inbound/outbound calls, provided product/service information, and supported sales-related tasks as needed.
Waiter at Plato Bar
March 1, 2014 - October 31, 2014
Took customer orders, delivered meals to tables, and addressed customer concerns with a positive, professional attitude.

Education

Associate in Hotel & Restaurant Management at Saint Gregory College of Science and Technology
January 1, 2016 - January 1, 2018
High School Diploma at Emiliano Tria Tirona Memorial National High School
January 1, 2007 - January 1, 2011

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Real Estate & Construction, Travel & Hospitality, Other