Proactive with a strong operations mindset, trusted to manage priorities, and keep things moving smoothly in remote, high-growth environments.

Maria Victoria Salerno

Proactive with a strong operations mindset, trusted to manage priorities, and keep things moving smoothly in remote, high-growth environments.

Available to hire

Proactive with a strong operations mindset, trusted to manage priorities, and keep things moving smoothly in remote, high-growth environments.

Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Personal Assistant / Office Manager at Economicard Group of Companies - Consulate, Valletta
January 1, 2025 - Present
Act as primary point of contact for internal and external stakeholders, managing inquiries and follow-ups. Handles sensitive correspondence and ensures timely responses and resolutions. Coordinates across teams and external partners while maintaining high service standards. Works autonomously in fast-paced remote settings.
Sales & Administrative Assistant at Xception Malta Ltd
January 1, 2023 - November 1, 2023
Responded to client inquiries and supported customer satisfaction initiatives. Maintained records and collaborated with marketing on customer engagement activities.
Community Health Worker at Intra Health Capacity Project, Panama
February 20, 2018 - December 20, 2020
Built monthly reports on patient and clinic data. Assigned patients to different areas according to their needs. Trained others health professionals. Conducted home visits to assess living conditions, provided recommendations for safety improvements.
Student Services Assistant at Institute of English Language Studies, Malta
December 20, 2023 - January 20, 2025
Provided frontline support to international students via email, phone, and in person.

Education

Higher Education Internship at Universidad Especializada de Las Américas
March 20, 2022 - November 20, 2022
Panama Health Education at Universidad Especializada de Las Américas
March 20, 2016 - February 20, 2020

Qualifications

Fresh Desk Fundamentals for New Agents – Udemy Micro-credential in Leadership & Team Management (2 ECTS) – UOC
January 11, 2030 - February 2, 2026

Industry Experience

Education, Healthcare, Professional Services, Media & Entertainment, Travel & Hospitality