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Digital Transformation Leader with 10 years of experience delivering complex technology programs across luxury retail and global organizations. Proven track record driving business transformation, stakeholder alignment, change adoption, and the implementation of AI-enabled solutions to improve customer and operational outcomes.…

Vida Tokodi

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Digital Transformation Leader with 10 years of experience delivering complex technology programs across luxury retail and global organizations. Proven track record driving business transformation, stakeholder alignment, change adoption, and the implementation of AI-enabled solutions to improve customer and operational outcomes.…

Available to hire

Digital Transformation Leader with 10 years of experience delivering complex technology programs across luxury retail and global organizations. Proven track record driving business transformation, stakeholder alignment, change adoption, and the implementation of AI-enabled solutions to improve customer and operational outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

French

Fluent

Spanish; Castilian

Beginner

Work Experience

Founder & Principal Consultant at DONOTA Advisory

January 1, 2025 - Present

Founded an independent consulting practice delivering enterprise CRM and digital transformation advisory to luxury and premium brands across the Middle East, Europe and Africa. Advises executives on transformation strategy, governance, Salesforce delivery, and user adoption, leveraging 10+ years of experience leading large-scale programs for global luxury maisons including Dior, Cartier, Van Cleef & Arpels, Boucheron, and Christian Louboutin.

Salesforce Program PMO – Contractor at Air Liquide

January 1, 2023 - January 1, 2023

Contributed to a complex transformation program involving six concurrent IT projects, organizational restructuring, and system transition. Managed governance, KPI and SLA tracking, executive reporting, knowledge transfer, and operational readiness across 60+ resources and a €1.5M budget.

Program Manager Retail IT & Salesforce (IT Lead) – Contractor at Christian Dior Couture

January 1, 2023 - January 1, 2025

Led a €3M transformation program migrating all China users to a newly rebuilt Salesforce ecosystem; delivered on time and under budget while managing 50+ resources across China, Israel and France. Acted as bridge between business and technology teams, translating strategic requirements into scalable digital solutions. Drove adoption, governance, training, communications and post–go-live stabilization to ensure business continuity; supported data-driven decision-making through KPI monitoring, reporting, and executive governance.

Engagement & RUN Manager – Contractor at Christian Louboutin, Boucheron, Messika, Le Bon Marché, Cartier

January 1, 2021 - January 1, 2023

Delivered end-to-end digital transformation initiatives across Salesforce and Azure ecosystems from discovery through adoption for five global luxury brands. Led process improvement initiatives, stakeholder alignment, training, and change management to maximize business value and user adoption. Supported continuous improvement and automation opportunities following deployment.

IT Program manager – VO2 group Consultant at VO2 group

January 1, 2018 - January 1, 2021

Led transformation programs totaling €4.5M+ for global luxury brands, coordinating cross-functional teams of up to 29 resources. Established governance frameworks, risk management processes and executive steering structures. Delivered measurable improvements in end-user adoption, process efficiency, and business alignment.

PMO Industrialization – Assystem Consultant at Assystem

January 1, 2016 - January 1, 2018

Supported seven industrialization programs (Leap, Silvercrest, m88 & m53) through planning, performance tracking, risk management and cross-functional coordination. Provided data-driven reporting to support operational decision-making and project governance.