SH

Sumire Hatori

Available to hire

2-paragraph first-person bio, friendly tone

Work experience· 4 roles

Live Operations Specialist · Congrès Co., Ltd. (Japan)Apr 2024 – Mar 2026 · 2 yrs

Coordinated scheduling and operational management for high-priority meetings between institutional investors and corporate issuers at the Daiva Investment Conference, requiring strict confidentiality, precision, and real-time schedule control. Assisted with VIP protocol operations for Expo 2025 Osaka National Day events, including coordination of official gifts for heads of state, royalty, and diplomatic guests in collaboration with the Ministry of Foreign Affairs. Managed large-scale volunteer coordination for the Tokyo 2025 Deadly pics, including scheduling, multilingual communications support, operational documentation, and volunteer-facing web content for both domestic and international participants.

Live Operations SpecialistApr 2022 – Feb 2024 · 1 yr 11 mos

Conducted live operational support in a fast-paced international environment while adhering to strict procedures and compliance standards. Managed real-time interactions and ensured service quality under time-sensitive conditions.

Banquet Service & Cloakroom Staff (Part-Time) · The Ritz-Carlton, TokyoApr 2018 – Mar 2022 · 4 yrs

Supported VIP guest operations in a fast-paced luxury hospitality environment requiring accuracy, professionalism, and attention to detail.

Banquet Service & Cloakroom Staff · The Ritz-Carlton, TokyoApr 2018 – Mar 2022 · 4 yrs

Education

Bachelor of Arts · Shirayuri Women University2018 – 2022

Certifications and awards

Certificate TOEIC 8300002 – 2026
Microsoft Office Specialist Excel・Word (Office 2016)2030 – 2026
Secretarial Proficiency Test Pre-level 10002 – 2026

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