Vishal Bhattacharjee is a results-driven Project Manager with 7+ years of experience managing end-to-end project delivery across creative services, SaaS, and agency-style environments. He has a proven track record of coordinating remote cross-functional teams spanning Creative, Strategy, UX, and Development — taking projects from proposal through delivery while keeping stakeholders aligned and timelines on track. Skilled in client-facing account management and workflow orchestration, Vishal has consistently delivered measurable outcomes across enterprise accounts: 40% reduction in project cycle times, 98% on-time delivery, and 95%+ client satisfaction. He is proficient with ClickUp, Jira, Asana, and Microsoft Office Suite, and brings strong organizational, communication, and risk management skills to every engagement. Currently open to fully remote opportunities aligned to US timezones, Vishal is ITIL-certified with Agile and PMP exposure, and brings a collaborative, ownership-driven mindset to distributed team environments.

Vishal Bhattacharjee

5.0 (1 review)

Vishal Bhattacharjee is a results-driven Project Manager with 7+ years of experience managing end-to-end project delivery across creative services, SaaS, and agency-style environments. He has a proven track record of coordinating remote cross-functional teams spanning Creative, Strategy, UX, and Development — taking projects from proposal through delivery while keeping stakeholders aligned and timelines on track. Skilled in client-facing account management and workflow orchestration, Vishal has consistently delivered measurable outcomes across enterprise accounts: 40% reduction in project cycle times, 98% on-time delivery, and 95%+ client satisfaction. He is proficient with ClickUp, Jira, Asana, and Microsoft Office Suite, and brings strong organizational, communication, and risk management skills to every engagement. Currently open to fully remote opportunities aligned to US timezones, Vishal is ITIL-certified with Agile and PMP exposure, and brings a collaborative, ownership-driven mindset to distributed team environments.

Available to hire

Vishal Bhattacharjee is a results-driven Project Manager with 7+ years of experience managing end-to-end project delivery across creative services, SaaS, and agency-style environments. He has a proven track record of coordinating remote cross-functional teams spanning Creative, Strategy, UX, and Development — taking projects from proposal through delivery while keeping stakeholders aligned and timelines on track.
Skilled in client-facing account management and workflow orchestration, Vishal has consistently delivered measurable outcomes across enterprise accounts: 40% reduction in project cycle times, 98% on-time delivery, and 95%+ client satisfaction. He is proficient with ClickUp, Jira, Asana, and Microsoft Office Suite, and brings strong organizational, communication, and risk management skills to every engagement.
Currently open to fully remote opportunities aligned to US timezones, Vishal is ITIL-certified with Agile and PMP exposure, and brings a collaborative, ownership-driven mindset to distributed team environments.

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Language

English
Fluent

Work Experience

Project Manager / Technical Support Manager at NielsenIQ
October 1, 2023 - Present
Managed multiple concurrent projects from proposal through delivery across a 10-member cross-functional remote team — coordinating across creative, operations, strategy, and technology workstreams with clear timelines and milestone tracking. Served as primary client-facing account manager for enterprise accounts; led stakeholder communications, status reporting, and executive updates — ensuring alignment, managing scope changes, and delivering within thresholds. Owned workflow management across all project workstreams using Jira and project tracking tools; defined task assignments, deadlines, and accountability structures — reducing project cycle times by 40%. Proactively identified project risks and escalation paths; developed mitigation plans and managed dependency tracking to ensure uninterrupted, on-time delivery across concurrent engagements. Created and maintained project documentation including SOPs, process guides, and resource materials; ran weekly syncs and stakeholder
Account & Project Manager / Customer Support Manager at EVM Technology
October 1, 2021 - September 30, 2023
Managed end-to-end project delivery across a B2B SaaS client portfolio from proposal through go-live; coordinated remote teams across support, product, and operations — achieving 95% CSAT and 35% reduction in delivery timelines. Acted as primary client-facing contact for all account activity; led kickoff calls, status updates, escalation management, and executive stakeholder reporting across multiple simultaneous projects. Built and maintained project documentation, workflow guides, and SOP libraries; onboarded new team members using structured process materials to accelerate ramp-up and productivity. Implemented structured escalation and RCA/CAPA workflows to address delivery risks; delivered 50% reduction in escalations and measurable improvement in team accountability and output quality. Produced project status dashboards and client-facing performance reports; facilitated regular team syncs to maintain transparency, alignment, and deadline adherence.
IT Support & Project Coordination — Service Desk at BT eServe
February 1, 2020 - August 31, 2021
Coordinated incident and project workflows across distributed remote teams; managed task assignment, escalation tracking, and documentation for multiple concurrent service delivery workstreams. Developed process training materials and knowledge base content; reduced troubleshooting time by 20% through structured onboarding and resource documentation for new team members.
Associate — IT Service Desk at Wipro
December 1, 2018 - January 31, 2020
Managed high-volume incident queues in a structured service delivery environment; achieved 98% SLA compliance through disciplined prioritisation, escalation, and ITIL-aligned documentation practices.

Education

B.Tech in Computer Science & Engineering at Adamas Institute of Technology
January 11, 2030 - January 1, 2018

Qualifications

ITIL Foundation
January 11, 2030 - June 19, 2026
Jira Administration — Cloudhire
April 1, 2026 - June 19, 2026
Agile Methodology
January 11, 2030 - June 19, 2026
PMP Exposure
January 11, 2030 - June 19, 2026

Industry Experience

Software & Internet, Telecommunications, Professional Services, Media & Entertainment