I'm Vittoria Cardilli, an English and Italian-speaking professional living in Manchester . I just graduated from university . I am excited to apply for this position as I believe my experience and passion for small businesses make me a strong fit for this role. I have hands-on experience managing a Shopify website for a handmade crochet business, where I was responsible for uploading products, updating website content, responding to customer enquiries, processing orders, and supporting social media activity. Through this experience, I developed strong organisational skills, attention to detail, and an understanding of the day-to-day operations involved in running an online store. I particularly enjoy working with creative and independent brands, and I would love the opportunity to contribute to the growth of your candle business while continuing to develop my e-commerce skills.

Vittoria Cardilli

I'm Vittoria Cardilli, an English and Italian-speaking professional living in Manchester . I just graduated from university . I am excited to apply for this position as I believe my experience and passion for small businesses make me a strong fit for this role. I have hands-on experience managing a Shopify website for a handmade crochet business, where I was responsible for uploading products, updating website content, responding to customer enquiries, processing orders, and supporting social media activity. Through this experience, I developed strong organisational skills, attention to detail, and an understanding of the day-to-day operations involved in running an online store. I particularly enjoy working with creative and independent brands, and I would love the opportunity to contribute to the growth of your candle business while continuing to develop my e-commerce skills.

Available to hire

I’m Vittoria Cardilli, an English and Italian-speaking professional living in Manchester .
I just graduated from university .
I am excited to apply for this position as I believe my experience and passion for small businesses make me a strong fit for this role. I have hands-on experience managing a Shopify website for a handmade crochet business, where I was responsible for uploading products, updating website content, responding to customer enquiries, processing orders, and supporting social media activity. Through this experience, I developed strong organisational skills, attention to detail, and an understanding of the day-to-day operations involved in running an online store. I particularly enjoy working with creative and independent brands, and I would love the opportunity to contribute to the growth of your candle business while continuing to develop my e-commerce skills.

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Language

English
Fluent
Italian
Fluent
Spanish; Castilian
Intermediate

Work Experience

Customer Service Assistant at Mattina Cafe
August 1, 2025 - Present
Collaborated with a team to deliver excellent customer service in a busy cafe located in Media City UK. Assisted in the preparation and delivery of catering services for meetings and corporate events with BBC and Dock10 offices.
E-commerce & Digital Operations at Freelance / Shopify Store
May 1, 2025 - April 1, 2026
Built and managed an online store on Shopify; resolved customer concerns and replied to emails; used social media to increase engagement with the website.
VIP Supervisor & Event Coordinator at Trilogy Nightclub, Bangor
October 1, 2023 - April 1, 2025
Managed bookings and ticket sales using a CRM for reservation management (Booked.it); sold VIP packages identifying opportunities to upsell services; supervised a team of 4 hostesses; created Instagram content to promote events and special offers; distributed promotional content via email newsletters; acted as main contact for special guests performing at the venue.
Treasurer & Social Media Secretary at Bangor University Kickboxing Society, Bangor
September 1, 2024 - April 1, 2025
Managed the society’s budget; purchased training equipment and supplies; maintained financial records; published content for the society’s Instagram page regarding weekly sessions, competitions and achievements; organized weekly themed social nights.

Education

Business Management with Finance at University of Salford, Manchester
January 11, 2030 - June 5, 2026
IB Diploma / International A Levels at Chester International School, Chester
January 11, 2030 - June 5, 2026
Liceo Scientifico Copernico (GCSE equivalence) at Brescia
January 11, 2030 - June 5, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Travel & Hospitality, Professional Services