Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I’m a detail-oriented software and game tester with strong experience in client support, QA testing, and coordinating community events. I enjoy turning user feedback into tangible improvements and collaborating with product teams to deliver polished experiences for players and customers. Outside of work, I contribute to the local gaming and student communities by organizing events, promoting learning workshops, and fostering developer relations. I bring a friendly, user-focused mindset and a passion for teamwork to every project.…I’m a detail-oriented software and game tester with strong experience in client support, QA testing, and coordinating community events. I enjoy turning user feedback into tangible improvements and collaborating with product teams to deliver polished experiences for players and customers. Outside of work, I contribute to the local gaming and student communities by organizing events, promoting learning workshops, and fostering developer relations. I bring a friendly, user-focused mindset and a passion for teamwork to every project.

Ethan Biswurm

Game Tester, QA Engineer, Game Developer, +2





I’m a detail-oriented software and game tester with strong experience in client support, QA testing, and coordinating community events. I enjoy turning user feedback into tangible improvements and collaborating with product teams to deliver polished experiences for players and customers. Outside of work, I contribute to the local gaming and student communities by organizing events, promoting learning workshops, and fostering developer relations. I bring a friendly, user-focused mindset and a passion for teamwork to every project.…I’m a detail-oriented software and game tester with strong experience in client support, QA testing, and coordinating community events. I enjoy turning user feedback into tangible improvements and collaborating with product teams to deliver polished experiences for players and customers. Outside of work, I contribute to the local gaming and student communities by organizing events, promoting learning workshops, and fostering developer relations. I bring a friendly, user-focused mindset and a passion for teamwork to every project.

Available to hire

I’m a detail-oriented software and game tester with strong experience in client support, QA testing, and coordinating community events. I enjoy turning user feedback into tangible improvements and collaborating with product teams to deliver polished experiences for players and customers.

Outside of work, I contribute to the local gaming and student communities by organizing events, promoting learning workshops, and fostering developer relations. I bring a friendly, user-focused mindset and a passion for teamwork to every project.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

German

Intermediate

Chinese

Intermediate

Work Experience

Client Support Representative at CMiC

August 1, 2025 - Present

Monitored client issues in Salesforce, replicated conditions, and recreated issues to relay to the development team. Strengthened client relations through weekly standups and cross-team communication to improve issue resolution times and customer satisfaction.

Software Tester at Lionbridge

June 1, 2025 - Present

Devised and prepared use cases for training AI models. Provided technical feedback on output samples with a focus on foreign language correction. Created technical writeups reporting issues in client software and recommended areas for improvement.

Proctor of Accommodated Exams at Western University

April 1, 2025 - October 21, 2025

Proctored accommodated exams, ensuring accessibility and exam integrity for students requiring accommodations.

Freelance Game Tester at Lionbridge Games

November 1, 2024 - Present

Assessed game client software, documented issues, and provided actionable feedback to developers to improve gameplay experience and stability.

VP Governance & Finance (CFO) at University Students’ Council at Western University

May 1, 2023 - October 21, 2025

Budgeted $10 million for operation of café, restaurant, production teams, and student services. Chaired $9 million trust fund to manage health and dental insurance for 32,000+ students. Audited 95,000+ sqft of student space usage and storage to optimize utilization. Revitalized office space renovation into clubs space, focusing on social and multimedia events.

Organizer at London Game Jam (LoJam)

September 1, 2022 - Present

Directed promotions: coordinating social media, websites, and photography, increasing attendance by 75%. Cultivated event offerings to include workshops and facilitate online participation, expanding developer relations.