Vignesh Velu

Available to hire

I am a MIS Analyst with 4 years of experience in data analysis, reporting, and dashboard development. I specialize in Excel, SQL, and Power BI to monitor KPIs and drive business intelligence.

About

I am a MIS Analyst with 4 years of experience in data analysis, reporting, and dashboard development. I specialize in Excel, SQL, and Power BI to monitor KPIs and drive business intelligence.

I have a proven track record of automating reports, improving data accuracy, and delivering actionable insights that support management decisions. I enjoy collaborating with cross-functional teams to optimize data workflows and enhance service delivery.

  • 8 years' experience
  • Joined March 2026

Languages

  • EnglishAdvanced
  • TamilFluent
  • KannadaIntermediate

Industry experience

  • Software & Internet
  • Professional Services

Work experience

MIS Analyst / Team Leader · TRS TechnologyMar 2022 – Present · 4 yrs 9 mos

Designed and automated daily, weekly, and monthly MIS reports using Excel and Power BI. Conducted data analysis to track KPIs and support management in business planning. Improved accuracy and efficiency of reporting processes by optimizing data workflows. Collaborated with cross-functional teams to deliver insights that improved service delivery.

Customer Support Representative · Teleperformance Global SolutionsNov 2019 – Feb 2022 · 2 yrs 4 mos

Delivered customer support across email, chat, and phone, achieving high satisfaction rates. Managed KYC verification and refunds with strict compliance standards.

Virtual Relationship Manager · Plada InfotechDec 2017 – Sep 2019 · 1 yr 10 mos

Provided banking support, assisted with account management, and guided customers in financial products. Met sales targets while delivering excellent customer service.

Education

Master of Science in Computer Science · VIT University, Vellore2015 – 2017

Certifications and awards

Analyzing Data with Excel2030 – 2026
Introduction to Databases with SQL2030 – 2026

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