Customer Support Executive (Account Manager - Recovery) at MPS

Track pending payments and follow up with customers for dues recovery. Generate and issue payment reminders, notices, and disconnection warnings. Coordinate with the legal team for defaulters and legal actions if needed. Resolve customer complaints related to billing, connections, disconnections, and power supply issues. Assist customers via phone, email, and SMS. Guide customers on payment procedures, tariff plans, and energy-saving tips.

Customer Support Executive (Account Manager - Recovery) at MPS

Track pending payments and follow up with customers for dues recovery. Generate and issue payment reminders, notices, and disconnection warnings. Coordinate with the legal team for defaulters and legal actions if needed. Resolve customer complaints related to billing, connections, disconnections, and power supply issues. Assist customers via phone, email, and SMS. Guide customers on payment procedures, tariff plans, and energy-saving tips.

Business Development Specialist at Podium

Identify and research potential customers (SMBs) using tools like LinkedIn, Google Maps or Salesforce. Cold-call, email, and use Google prospecting to generate new business opportunities. Use Podium’s products (e.g., messaging, payments, reviews) as selling points in conversations. Follow up with leads via multi-channel sequences (email, phone, SMS and chat).

Business Development Specialist at Podium

Identify and research potential customers (SMBs) using tools like LinkedIn, Google Maps or Salesforce. Cold-call, email, and use Google prospecting to generate new business opportunities. Use Podium’s products (e.g., messaging, payments, reviews) as selling points in conversations. Follow up with leads via multi-channel sequences (email, phone, SMS and chat).

Account Executive at Motive (KeepTruckin)

Manage the full sales cycle from prospecting to closing deals ($10K–$100K+ ACV). Identify high-potential leads (fleets, trucking companies, logistics providers). Conduct discovery calls, demos, and negotiations to drive adoption of Motive’s solutions (GPS tracking, ELD compliance, AI dash cams, fuel cards, etc.). Understand pain points (e.g., DOT compliance, safety, fuel costs, driver retention) and position Motive as a solution. Overcome objections related to cost, implementation, or competition (Samsara, Geotab, Verizon Connect).

Account Executive at Motive (KeepTruckin)

Manage the full sales cycle from prospecting to closing deals ($10K–$100K+ ACV). Identify high-potential leads (fleets, trucking companies, logistics providers). Conduct discovery calls, demos, and negotiations to drive adoption of Motive’s solutions (GPS tracking, ELD compliance, AI dash cams, fuel cards, etc.). Understand pain points (e.g., DOT compliance, safety, fuel costs, driver retention) and position Motive as a solution. Overcome objections related to cost, implementation, or competition (Samsara, Geotab, Verizon Connect).

Customer Support Professional at Ibex

Worked in dgs as an inbound sales professional and handled customers calling in for telecom services including cable, internet, home phone, and home security.

Customer Support Professional at Ibex

Worked in dgs as an inbound sales professional and handled customers calling in for telecom services i.e cable, internet, home phone, and home security.

Customer Support Executive at The Resource Group (TRG)

Worked as a customer support executive handling customer calls for telecom services such as cable, internet, home phone, and home security.