Warren Lee

Secures interior and exterior locations via patrols on foot and video surveillance; utilizes a 'hands off' policy in line with California use of force standards; Verifies and allows access to tenants, guests and outside vendors by issuing access badges and hard keys; Examines equipment and premises for operational fitness and hazards; Informs building management and other departments of security issues; Logs daily and hourly activities in a proprietary reporting application on the location mobile phone; Serves as the first point of contact for all visitors and as a representative for property management.

Conducts delivery operations in a timely and safe manner within compliance standards; Provides retail assistance by processing customer purchases with bespoke product knowledge; Processes online orders for in-store pickups and deliveries through order portal; Takes initiative for self-routed deliveries and defers to manager-routed deliveries as needed; OSHA certified personnel at the staff level.

Assisted guests with baggage handling and knowledge of nearby attractions; Practiced effective logging of incoming and outgoing guest vehicles; Maintained the cleanliness and security of facility; Logged guest and vehicle profiles into proprietary database; Executed effective cash handling including opening/closing procedures.