WESSAM TORBEY

Conduct end-to-end manual testing for mobile app features (consultations, chat, video calls); design and execute test cases for dashboards, role-based access, and notification workflows; perform functional and regression testing across iOS and Android; log defects in Jira with clear reproduction steps, expected vs actual results, severity assessment, and supporting evidence; verify fixes and perform retesting in collaboration with developers; validate UI/UX against Figma designs to ensure consistency across devices; own and execute a strict pre-release QA checklist, validating critical paths, integrations, performance risks, and blocker defects before release; perform backend and API validation using Postman to verify request/response data, error handling; prepare and share weekly QA reports with management, highlighting the most effective and high-impact bugs, release risks, test coverage status, and overall product quality.

Reviewed business and technical requirements and maintained comprehensive QA documentation in Confluence throughout the full project lifecycle; developed structured test plans, detailed test checklists, and reusable test case suites; documented test execution results and release notes; estimated testing effort and timelines for new features and releases, coordinating closely with product managers and developers to align on delivery expectations; executed compatibility, regression, smoke, and sanity testing to support release readiness; tracked and prioritized defects in Jira validated UI accuracy by comparing staging with Figma designs; performed exploratory testing to uncover edge cases, usability issues, and workflow gaps not covered by predefined test cases; supported user acceptance testing (UAT) cycles by preparing test scenarios, assisting stakeholders, and validating final deliverables; contributed to improving QA processes by standardizing documentation templates, test case str

Conducted market research and analyzed customer data to identify growth opportunities; supported pricing, promotion, customer segmentation, and CRM initiatives to improve engagement; executed digital campaigns to increase brand awareness and web traffic, applying SEO and A/B testing; monitored sales performance and supported benchmarks, planning, and operational follow-up; collaborated closely with sales, marketing, and technical teams to identify business growth opportunities and align digital strategies with company objectives; conducted market research and competitor analysis to identify customer needs and product positioning opportunities; designed and executed pricing and promotional strategies to improve customer acquisition, retention, and revenue performance; analyzed campaign performance and customer behavior to identify gaps and optimize messaging.