I am a Quality Assurance Engineer with over 5 years of hands-on manual testing across mobile and web applications, with a strong focus on telehealth platforms. I have led end-to-end testing of complex workflows including user authentication, consultations, real-time chat, video calls, document generation, dashboards, and deep-link integrations. I excel at test planning, requirements traceability, test case design and execution, and full defect lifecycle management using Jira and Confluence. I validate UI/UX against Figma designs, verify backend and API behavior, and drive release readiness activities with regression and smoke testing. I own strict pre-release QA checklists with clear go/no-go criteria and deliver regular quality insights to management through structured weekly QA reports highlighting high-impact and high-risk defects.

WESSAM TORBEY

I am a Quality Assurance Engineer with over 5 years of hands-on manual testing across mobile and web applications, with a strong focus on telehealth platforms. I have led end-to-end testing of complex workflows including user authentication, consultations, real-time chat, video calls, document generation, dashboards, and deep-link integrations. I excel at test planning, requirements traceability, test case design and execution, and full defect lifecycle management using Jira and Confluence. I validate UI/UX against Figma designs, verify backend and API behavior, and drive release readiness activities with regression and smoke testing. I own strict pre-release QA checklists with clear go/no-go criteria and deliver regular quality insights to management through structured weekly QA reports highlighting high-impact and high-risk defects.

Available to hire

I am a Quality Assurance Engineer with over 5 years of hands-on manual testing across mobile and web applications, with a strong focus on telehealth platforms. I have led end-to-end testing of complex workflows including user authentication, consultations, real-time chat, video calls, document generation, dashboards, and deep-link integrations.

I excel at test planning, requirements traceability, test case design and execution, and full defect lifecycle management using Jira and Confluence. I validate UI/UX against Figma designs, verify backend and API behavior, and drive release readiness activities with regression and smoke testing. I own strict pre-release QA checklists with clear go/no-go criteria and deliver regular quality insights to management through structured weekly QA reports highlighting high-impact and high-risk defects.

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Work Experience

QA Engineer at DRAPP
January 1, 2024 - Present
Conduct end-to-end manual testing for mobile app features (consultations, chat, video calls); design and execute test cases for dashboards, role-based access, and notification workflows; perform functional and regression testing across iOS and Android; log defects in Jira with clear reproduction steps, expected vs actual results, severity assessment, and supporting evidence; verify fixes and perform retesting in collaboration with developers; validate UI/UX against Figma designs to ensure consistency across devices; own and execute a strict pre-release QA checklist, validating critical paths, integrations, performance risks, and blocker defects before release; perform backend and API validation using Postman to verify request/response data, error handling; prepare and share weekly QA reports with management, highlighting the most effective and high-impact bugs, release risks, test coverage status, and overall product quality.
QA Software at Idea to Life
December 1, 2021 - October 1, 2023
Reviewed business and technical requirements and maintained comprehensive QA documentation in Confluence throughout the full project lifecycle; developed structured test plans, detailed test checklists, and reusable test case suites; documented test execution results and release notes; estimated testing effort and timelines for new features and releases, coordinating closely with product managers and developers to align on delivery expectations; executed compatibility, regression, smoke, and sanity testing to support release readiness; tracked and prioritized defects in Jira validated UI accuracy by comparing staging with Figma designs; performed exploratory testing to uncover edge cases, usability issues, and workflow gaps not covered by predefined test cases; supported user acceptance testing (UAT) cycles by preparing test scenarios, assisting stakeholders, and validating final deliverables; contributed to improving QA processes by standardizing documentation templates, test case str
Sales and Digital Marketing at Mootawer LTD
September 1, 2019 - August 1, 2021
Conducted market research and analyzed customer data to identify growth opportunities; supported pricing, promotion, customer segmentation, and CRM initiatives to improve engagement; executed digital campaigns to increase brand awareness and web traffic, applying SEO and A/B testing; monitored sales performance and supported benchmarks, planning, and operational follow-up; collaborated closely with sales, marketing, and technical teams to identify business growth opportunities and align digital strategies with company objectives; conducted market research and competitor analysis to identify customer needs and product positioning opportunities; designed and executed pricing and promotional strategies to improve customer acquisition, retention, and revenue performance; analyzed campaign performance and customer behavior to identify gaps and optimize messaging.

Education

Bachelor of Business Administration at Lebanese International University
January 1, 2016 - January 1, 2019
Certificate of fundamentals of digital marketing at Google Digital Workshop
May 1, 2020 - May 1, 2020

Qualifications

Certificate of fundamentals of digital marketing
May 1, 2020 - April 29, 2026

Industry Experience

Healthcare, Software & Internet, Professional Services, Media & Entertainment