LIU WAN WAI WHITNEY
I’m Whitney, a Hong Kong-based freelancer with 8 years of business operations experience, now specialising in AI-assisted content, design and workflow projects.
About
I’m Whitney, a Hong Kong-based freelancer with 8 years of business operations experience, now specialising in AI-assisted content, design and workflow projects. I work with ChatGPT, Claude, Gemini, Canva, CapCut and AI image generation to create practical content, visual concepts and efficient workflows. I also have hands-on experience managing freelance projects from client brief and concept development through revisions and final delivery.
- 14 years' experience
- Joined September 2026
Industry experience
- Financial Services
- Retail
- Professional Services
- Other
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Work experience
Delivered end-to-end client engagements from requirement clarification to final delivery. Used AI-assisted workflows to support research, concept development, documentation, and client communication. Managed project scope, revisions, pricing, stakeholder communication, and delivery to secure successful completion and follow-up enquiries.
Designed and continuously improved operating systems across two café locations. Built workflows for inventory, procurement, payroll, finance reporting, scheduling, SOPs, and staff training, supporting up to 15 staff and training about 40 employees. Developed centralized spreadsheet systems and used AI to improve documentation, workflow analysis, and day-to-day productivity.
Supported trading operations and provided workflow coordination and executive operational support in a fast-paced financial environment. Assisted with operational coordination to help maintain smooth day-to-day execution.
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