Wissam Abdessmad

Available to hire

Language

Arabic
Fluent
French
Fluent
English
Advanced

Work Experience

Senior Social Media Manager at RESUME WORDED San Francisco, CA and New York, NY
January 1, 2019 - Present
Managed mixed teams of contractors and full-time employees focused on SEO marketing, data management, and content strategy, improving employee retention by 87%. Maintained over 90% customer satisfaction across social media platforms. Developed and implemented multi-channel marketing plans for product launches, increasing annual memberships by 68%. Key projects include optimizing SEO strategy leading to a 47% sales increase, liaising with influencers for a 22% ROI improvement, and launching the company's first Social Media Engagement Center which generated over 2,000 new followers in the first week.
Search Engine Optimization (SEO) Associate at RESUME WORDED San Francisco, CA and New York, NY
December 31, 2017 - July 13, 2025
Contributed to SEO marketing campaigns and data management, driving improvements in online sales and retention. Presented SEO insights at seminars attended by over 600 professionals. Enhanced public relations through influencer outreach resulting in improved ROI.
Public Relations Specialist at GROWTHSI New York, NY
December 31, 2013 - July 13, 2025
Coordinated real estate conferences with significant agent and broker participation, boosting monthly revenues by $21,800. Acted as liaison to high-profile investors, decreasing drop-off rates by 30%. Improved web writing standards reducing complaints by 46%. Introduced innovative marketing strategies resulting in a 64% increase in brand recognition and online traffic.
Influencer Marketing Manager at The Marketing Backpack
January 1, 2025 - Present
Managed 30+ influencer partnerships across Instagram and TikTok, improving campaign ROI by 35%. Developed custom media kits that boosted pitch acceptance rate by 50%. Planned and executed monthly strategies based on trends and KPIs, increasing client visibility by 40%. Presented data-driven insights and actionable recommendations to cross-functional stakeholders, influencing strategic decisions and leading to a 25% increase in lead generation within six months. Maintained consistent communication across 30+ influencer partnerships by using a centralized project management system, saving the team 10 hours per week.
Social Media Manager Intern
March 1, 2024 - October 11, 2025
Created and published 60+ content pieces, boosting Instagram engagement by 45% in 3 months. Handled community management, resolving over 200 customer queries with 95% satisfaction. Scheduled weekly posts using Meta Business Suite and improved post consistency by 80%. Conducted competitor analysis and presented findings that informed 2 quarterly campaigns.
Marketing Intern
April 1, 2023 - October 11, 2025
Supported development of Roca’s brand strategy, including visual identity and positioning. Researched and segmented 4 customer personas, increasing email click-through rate by 27%. Contributed to the creation of 15+ marketing assets (blogs, infographics, videos) for lead generation. Tracked market trends and proposed adaptations that were implemented in the Q3 product launch.
Influencer Marketing Manager at The Marketing Back Pack
January 1, 2025 - Present
Managed 30+ influencer partnerships across Instagram and TikTok, improving campaign ROI by 35%. Developed custom media kits that boosted pitch acceptance rate by 50%. Planned and executed monthly strategies based on trends and KPIs, increasing client visibility by 40%. Presented data-driven insights and actionable recommendations to cross-functional stakeholders, influencing strategic decisions and leading to a 25% increase in lead generation within six months. Maintained consistent communication across 30+ influencer partnerships by using a centralized project management system, saving the team 10 hours per week.
Social Media Manager Intern at Atuge
December 1, 2023 - March 31, 2024
Created and published 60+ content pieces, boosting Instagram engagement by 45% in 3 months. Managed community management, resolving over 200 customer queries with 95% satisfaction. Scheduled weekly posts using Meta Business Suite and improved post consistency by 80%. Conducted competitive analysis and presented findings that informed 2 quarterly campaigns.
Marketing Intern at ATUGE
January 1, 2023 - April 1, 2023
Supported the development of Roc a ’ s brand strategy, including visual identity and positioning. Researched and segmented 4 customer personas, increasing email click-through rates by 27%. Contributed to the creation of 15+ marketing assets (blogs, infographics, videos) for lead generation. Tracked market trends and proposed adaptations that were implemented in the Q3 product launch.

Education

Master of Science at GROWTHSI Eastbourne, England
January 1, 2017 - December 31, 2019
Bachelor of Arts at RESUME WORDED UNIVERSITY New York, NY
January 1, 2007 - December 31, 2011
Bachelor's in Digital Marketing at Digital College, Tunisia
January 1, 2023 - October 11, 2025
Diploma in 3D Design Technology (BTP) at APAC, Tunisia
January 1, 2019 - January 1, 2021
Bachelor's in Digital Marketing at Digital College, Tunisia
January 1, 2023 - March 25, 2026
Diploma in 3D Design Technology (BTP) at APAC, Tunisia
January 1, 2019 - January 1, 2021

Qualifications

Digital Marketing Certification from SEMrush Academy
January 1, 2011 - December 31, 2011
Search Engine Optimization Certificate from Yoast Academy
January 1, 2014 - December 31, 2014
Content Marketing – HubSpot Academy
January 11, 2030 - October 11, 2025
Social Media Marketing – HubSpot Academy
January 11, 2030 - October 11, 2025
Managing Online Reputation – LinkedIn Learning
January 11, 2030 - October 11, 2025
Content Marketing – HubSpot Academy
January 11, 2030 - March 25, 2026
Social Media Marketing – HubSpot Academy
January 11, 2030 - March 25, 2026
Managing Online Reputation – LinkedIn Learning
January 11, 2030 - March 25, 2026

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Real Estate & Construction, Consumer Goods