I'm William Wright, an Application and Systems Analyst based in Atlanta, GA, with over three years of experience supporting enterprise applications and client-facing systems in consulting and healthcare-adjacent settings. I enjoy working through workflow analysis, issue resolution, system validation, and collaborating with stakeholders to improve reliability, usability, and compliance. My strengths include Agile delivery, testing, accessibility standards, and data-driven problem solving. I have hands-on experience with SQL, Python, JavaScript, and CI/CD, and I'm comfortable contributing to accessibility compliance (WCAG 2.1 AA) and automated testing to raise release quality.

William Wright

I'm William Wright, an Application and Systems Analyst based in Atlanta, GA, with over three years of experience supporting enterprise applications and client-facing systems in consulting and healthcare-adjacent settings. I enjoy working through workflow analysis, issue resolution, system validation, and collaborating with stakeholders to improve reliability, usability, and compliance. My strengths include Agile delivery, testing, accessibility standards, and data-driven problem solving. I have hands-on experience with SQL, Python, JavaScript, and CI/CD, and I'm comfortable contributing to accessibility compliance (WCAG 2.1 AA) and automated testing to raise release quality.

Available to hire

I’m William Wright, an Application and Systems Analyst based in Atlanta, GA, with over three years of experience supporting enterprise applications and client-facing systems in consulting and healthcare-adjacent settings. I enjoy working through workflow analysis, issue resolution, system validation, and collaborating with stakeholders to improve reliability, usability, and compliance.

My strengths include Agile delivery, testing, accessibility standards, and data-driven problem solving. I have hands-on experience with SQL, Python, JavaScript, and CI/CD, and I’m comfortable contributing to accessibility compliance (WCAG 2.1 AA) and automated testing to raise release quality.

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Experience Level

Expert
Expert

Work Experience

Application / Systems Analyst (Consultant) at Accenture
March 1, 2023 - Present
Supported enterprise client engagement systems by analyzing application issues, troubleshooting defects, and coordinating resolutions to minimize disruption to end users and operational workflows. Partnered with business stakeholders, designers, and engineers to gather requirements, validate functionality, and ensure applications aligned with user and operational needs. Resolved 100+ production issues, improving system stability, reducing deployment-related errors, and enhancing overall user experience. Participated in application testing, validation, and release activities within Agile delivery cycles to support reliable and compliant system updates. Contributed to accessibility and usability compliance (WCAG 2.1 AA), reducing usability risks and supporting diverse user populations. Supported CI/CD pipelines and automated testing processes to improve release quality, traceability, and change management.
Application Developer / Systems Support at Contract Work
June 1, 2020 - Present
Designed and supported client-facing applications by analyzing requirements, building solutions, and resolving issues impacting end users. Developed and supported a vaccine registration platform enabling user registration, selection, and tracking workflows relevant to healthcare operations. Balanced application development with stakeholder communication, issue resolution, and delivery coordination to ensure high client satisfaction.
Client Engagement Specialist at Frontier Airlines
June 1, 2017 - August 1, 2018
Acted as a primary support contact for customer-facing systems, resolving issues, documenting incidents, and escalating system concerns as needed. Supported operational workflows by ensuring accurate system usage and timely issue resolution, reducing customer and operational impact.

Education

Software Engineering Bootcamp at General Assembly
January 11, 2030 - March 17, 2026

Qualifications

Microsoft Azure Fundamentals
January 11, 2030 - March 17, 2026
IBM Python AI Developer
January 11, 2030 - March 17, 2026

Industry Experience

Healthcare, Professional Services, Software & Internet