Professional with extensive experience in B2B sales in the entertainment industry (ticketing), with a solid track record in digital product management. Google Certified in Project Management (2025). Commitment to service, customer focus and results orientation, with experience solving complex problems, coordinating diverse teams, and planning projects.

Xavier Duchtorne

Professional with extensive experience in B2B sales in the entertainment industry (ticketing), with a solid track record in digital product management. Google Certified in Project Management (2025). Commitment to service, customer focus and results orientation, with experience solving complex problems, coordinating diverse teams, and planning projects.

Available to hire

Professional with extensive experience in B2B sales in the entertainment industry (ticketing), with a solid track record in digital product management.
Google Certified in Project Management (2025). Commitment to service, customer focus and results orientation, with experience solving complex problems, coordinating diverse teams, and planning projects.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Catalan; Valencian
Fluent
Spanish; Castilian
Fluent
English
Advanced
French
Intermediate

Work Experience

Sales Representative at Ticketmaster Spain
April 18, 2018 - April 18, 2018
Sales Representative - Ticketmaster Spain for the Catalonia, Levante, and Balearic Islands; responsible for access control for all Ticketmaster events in Spain.
Ticketing Coordinator at Ticketmaster Spain
January 20, 2020 - January 20, 2020
Responsible for the overall coordination of the ticketing system during the biennial; lead coordination across operations, product, finance, etc.; feasibility analysis; implementation and launch in the market; Salesforce implementation in the sales department; rollout of international products such as Distributed Commerce, Gift Cards, Amplify; established a new self-service model for access control at small and medium-capacity events, transitioning from physical to digital ticket sales.
Ticketing Coordinator at Manifesta 15 Barcelona
December 23, 2023 - December 23, 2023
Exceeded the ticket sales revenue target by 220% and efficiently managed access control at 16 venues for thousands of attendees daily.

Education

Technical Specialist Degree in Hospitality and Tourism at University of Barcelona
January 1, 1990 - January 1, 1994
Technical Specialist Degree in Hospitality and Tourism at Cambrils
January 1, 1984 - January 1, 1989
Tourism Management Course at ESADE
January 1, 1999 - January 1, 2000
Google Project Management Professional Certificate at Coursera / Google
January 11, 2030 - January 1, 2025

Qualifications

Google Project Management Professional Certificate
January 11, 2030 - January 1, 2025
Technical Specialist Degree in Hospitality and Tourism
January 1, 1984 - January 1, 1989

Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services, Software & Internet, Education