I am a highly personable, dynamic and motivated individual who wants to bring my 10+ years of telecommunications, administrative, customer service and sales experience and grow my expertise within your company. My recent graduation obtaining a Graphic Design Diploma makes me a eager candidate who will bring my knowledge of Adobe suite of services and digital marketing to your team. I have proven my ability to meet aggressive sales goals set for myself, lead a high performing team in my pervious leadership roles and complete a diploma later in life whilst balancing family life. This determination to succeed I will bring with me to your team.

Yana Abou Hawach

I am a highly personable, dynamic and motivated individual who wants to bring my 10+ years of telecommunications, administrative, customer service and sales experience and grow my expertise within your company. My recent graduation obtaining a Graphic Design Diploma makes me a eager candidate who will bring my knowledge of Adobe suite of services and digital marketing to your team. I have proven my ability to meet aggressive sales goals set for myself, lead a high performing team in my pervious leadership roles and complete a diploma later in life whilst balancing family life. This determination to succeed I will bring with me to your team.

Available to hire

I am a highly personable, dynamic and motivated individual who wants to bring my 10+ years of telecommunications, administrative, customer service and sales experience and grow my expertise within your company.

My recent graduation obtaining a Graphic Design Diploma makes me a eager candidate who will bring my knowledge of Adobe suite of services and digital marketing to your team. I have proven my ability to meet aggressive sales goals set for myself, lead a high performing team in my pervious leadership roles and complete a diploma later in life whilst balancing family life. This determination to succeed I will bring with me to your team.

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Work Experience

Licensed Insurance Advisor at The Co-operators
August 31, 2017 - August 31, 2017
First point of contact to advise clients about their insurance needs and changes they may have. Worked with a small team to meet sales targets and build our book of business. Found opportunities to cross-sell and upsell when speaking with clients during interactions or client reviews. Staying organized and balance multiple files and clients simultaneously throughout the day. Educating myself on the most up to date changes and guidelines within the Insurance Bureau of Canada as well as the FSCO.
National Client Coordinator (Project Manager) at Shaw Business
February 29, 2016 - February 29, 2016
Managed project installation requests for wholesalers across Canada, with regular audits of accounts and liaison with operations and sales leadership teams to complete installations. Maintained all requests via a shared inbox and performed timely follow ups. Coordinated installations and resolved real-time issues with wholesale clients across Canada.

Education

Graphic Design Technology Diploma at CDI College
January 11, 2030 - November 27, 2025

Qualifications

Other Than Life (OTL), Financial Services Commission of Ontario (FSCO)
July 1, 2016 - November 27, 2025

Industry Experience

Financial Services, Telecommunications, Professional Services, Media & Entertainment