Yaiza Montero
Hard worker, fast learner, and a good mediator. I am specialized in communication and customer service.
About
Hard worker, fast learner, and a good mediator. I am specialized in communication and customer service.
I am ambitious, organized, and seeking a positive working environment. I constantly strive to develop my knowledge.
- 2 years' experience
- Joined October 2025
Skills· 3
Languages
- Spanish; CastilianFluent
- EnglishAdvanced
- GermanBeginner
- DutchBeginner
Industry experience
- Travel & Hospitality
- Transportation & Logistics
- Professional Services
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Work experience· 4 roles
Cabin crew member in charge of security and the wellness of passengers and ensuring aircraft safety.
Ticket desk agent at Schiphol. Responsible for sales of new tickets, rebookings, cancellations and delays, offering general assistance to passengers at the airport.
Trainer and Team Leader for Aviapartner ticket desk. In charge of instructing and guiding staff, teaching them the department systems and procedures, and guiding them to achieve the company’s goals. Also performs ticket desk duties including sales and customer assistance.
Education
Certifications and awards
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