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Hi, I'm Muhammed Yahya. I'm a results-driven Digital Marketing and Customer Experience professional with 4+ years of hands-on experience in Web3 community management, digital campaign execution, and customer support. I excel at growing and moderating online communities, boosting brand visibility, and improving user engagement, leveraging a background in Industrial Chemistry and strong skills in content creation, HR coordination, and stakeholder management. I'm passionate about harnessing emerging technologies to deliver impactful marketing solutions. I enjoy collaborating across teams to design promotional content, educate users about cryptocurrencies, NFTs, and metaverse projects, and deliver exceptional customer experiences. I'm open to roles in Digital Marketing, Community Management, Customer Experience, and Web3 initiatives.…Hi, I'm Muhammed Yahya. I'm a results-driven Digital Marketing and Customer Experience professional with 4+ years of hands-on experience in Web3 community management, digital campaign execution, and customer support. I excel at growing and moderating online communities, boosting brand visibility, and improving user engagement, leveraging a background in Industrial Chemistry and strong skills in content creation, HR coordination, and stakeholder management. I'm passionate about harnessing emerging technologies to deliver impactful marketing solutions. I enjoy collaborating across teams to design promotional content, educate users about cryptocurrencies, NFTs, and metaverse projects, and deliver exceptional customer experiences. I'm open to roles in Digital Marketing, Community Management, Customer Experience, and Web3 initiatives.

Muhammed Yahya

Community Manager, Content Creator, Content Designer, +2

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Hi, I'm Muhammed Yahya. I'm a results-driven Digital Marketing and Customer Experience professional with 4+ years of hands-on experience in Web3 community management, digital campaign execution, and customer support. I excel at growing and moderating online communities, boosting brand visibility, and improving user engagement, leveraging a background in Industrial Chemistry and strong skills in content creation, HR coordination, and stakeholder management. I'm passionate about harnessing emerging technologies to deliver impactful marketing solutions. I enjoy collaborating across teams to design promotional content, educate users about cryptocurrencies, NFTs, and metaverse projects, and deliver exceptional customer experiences. I'm open to roles in Digital Marketing, Community Management, Customer Experience, and Web3 initiatives.…Hi, I'm Muhammed Yahya. I'm a results-driven Digital Marketing and Customer Experience professional with 4+ years of hands-on experience in Web3 community management, digital campaign execution, and customer support. I excel at growing and moderating online communities, boosting brand visibility, and improving user engagement, leveraging a background in Industrial Chemistry and strong skills in content creation, HR coordination, and stakeholder management. I'm passionate about harnessing emerging technologies to deliver impactful marketing solutions. I enjoy collaborating across teams to design promotional content, educate users about cryptocurrencies, NFTs, and metaverse projects, and deliver exceptional customer experiences. I'm open to roles in Digital Marketing, Community Management, Customer Experience, and Web3 initiatives.

Available to hire

Hi, I’m Muhammed Yahya. I’m a results-driven Digital Marketing and Customer Experience professional with 4+ years of hands-on experience in Web3 community management, digital campaign execution, and customer support. I excel at growing and moderating online communities, boosting brand visibility, and improving user engagement, leveraging a background in Industrial Chemistry and strong skills in content creation, HR coordination, and stakeholder management.

I’m passionate about harnessing emerging technologies to deliver impactful marketing solutions. I enjoy collaborating across teams to design promotional content, educate users about cryptocurrencies, NFTs, and metaverse projects, and deliver exceptional customer experiences. I’m open to roles in Digital Marketing, Community Management, Customer Experience, and Web3 initiatives.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Teacher / Laboratory Supervisor at Command Science Secondary School

August 1, 2021 - Present

Delivered chemistry curriculum and supervised lab activities, ensuring safety and effective learning outcomes; conducted experiments, maintained inventory, and supported students in research projects.

Moderator / Marketer at NEXUS

January 1, 2021 - Present

Moderated community channels, enforced guidelines, and managed user conflicts to maintain positive engagement; executed marketing campaigns that increased project visibility and user acquisition by 30%; acted as a liaison between project management and community members to relay feedback and updates.

Quality Control Officer / Assistant Tableting Manager at De-Shalom Pharmaceutical Company

February 1, 2020 - January 1, 2021

Conducted quality assurance checks during drug production, ensuring compliance with industry standards; assisted in tablet production management and responded to quality-related inquiries from stakeholders.

Community Manager / Web3 Marketer at Looter.io

January 1, 2020 - Present

Managed and grew crypto communities across Telegram, Discord, and Twitter; improved engagement by 40% through targeted campaigns; educated users on cryptocurrencies, NFTs, and metaverse projects; organized virtual events and AMAs to increase community trust and participation; collaborated with marketing teams to design promotional content and drive community growth strategies.