Office Administrator at Vaisman Investment Group

Oversee daily office operations, including scheduling, managing supplies, and maintaining office organization. Handled phone calls, emails, and other correspondence, ensuring timely and professional responses. Prepared, filed, and managed documents, both physical and digital, ensuring accuracy and easy access. Assisted in coordinating meetings, travel arrangements, and administrative support for other team members. Monitored office expenses, processed invoices, and assisted with budgeting tasks.

HR Assistant at Vaisman Investment Group

Maintain physical and digital records of employee contracts, personal documents, and other HR-related files. Coordinate with institutions such as NAP, NOI, Labor Inspection, Migration services for necessary documentation and reporting. Draft, review, and manage employment contracts, ensuring compliance with legal requirements and company policies. Post job ads on relevant platforms, manage applications, schedule and conduct interviews. Ensure timely submission of required documents to relevant institutions and maintain accurate records for audits and legal purposes.

Office Administrator at Vaisman Investment Group

Oversee daily office operations, including scheduling, managing supplies, and maintaining organization. Handle phone calls, emails, and other correspondence. Prepare, file, and manage documents, both physical and digital. Assist in coordinating meetings, travel, and administrative support. Monitor office expenses and assist with budgeting tasks.

HR Assistant at Vaisman Investment Group

Maintain physical and digital records of employee contracts, personal documents, and other HR-related files. Coordinate with institutions such as NAP, NOI, Labor Inspection, Migration services for necessary documentation and reporting. Draft, review, and manage employment contracts, ensuring compliance with legal requirements and company policies. Post job ads on relevant platforms, manage applications, schedule and conduct interviews. Ensure timely submission of required documents to relevant institutions and maintain accurate records for audits and legal purposes.

Creator & Video Editor at YouTube

Create and edit short and long-form video content for various platforms, including YouTube and Instagram. Proficient in CapCut, DaVinci Resolve, and Adobe Premiere Pro to produce high-quality videos. Adapt video formats and styles for different platform requirements, ensuring optimal viewer engagement across YouTube, Instagram, and other social media channels. Developed a consistent content strategy, increasing subscriber base and enhancing viewer interaction through engaging visuals and storytelling.

Creator & Video Editor at YouTube

Create and edit both short and long-form video content for platforms including YouTube and Instagram. Proficient in CapCut, DaVinci Resolve, and Adobe Premiere Pro to produce high-quality videos. Adapt video formats and styles for different platform requirements, ensuring optimal viewer engagement across social channels. Develop a consistent content strategy, increasing subscribers and viewer interaction.

Data Processor at Owliance Bulgaria (Tessi)

Received, verified and input personal documents (ID, proof of residence, medical certificates) for health insurance applications. Submitted verified documents to health insurance providers, monitored processing status, and followed up as needed. Ensured sensitive data is handled securely and in compliance with GDPR and privacy regulations. Informed applicants about document submission status and requested any missing or additional information.

Data Processor at Owliance Bulgaria (Tessi)

Receive, verify and input personal documents for health insurance applications. Submit verified documents to health insurance providers, monitor processing status, and follow up as needed. Ensure sensitive data is handled securely in compliance with GDPR and privacy regulations. Inform applicants about submission status and request missing information.

Assistant at ECO Telus, Varna

Greeted customers, presented menus, and answered questions regarding the menu and specials. Take customer orders accurately and relay them to the kitchen. Address customer complaints or concerns and resolve issues to ensure satisfaction. Process payments and handle cash or credit transactions.

Customer Service Representative at Biala Karta

Processed and reviewed credit card payments, ensuring secure transactions and compliance with policies. Handled customer inquiries and resolved payment issues, such as declines and disputes. Assisted with account adjustments, credit limit changes, and promoted financial products. Analyzed customer feedback to identify trends and suggest improvements. Built strong customer relationships, offering proactive support to enhance satisfaction. Ensured compliance with security protocols and documented all interactions for accuracy.

Assistant at ECO Telus, Varna

Greet customers, present menus, and answer questions regarding the menu. Take customer orders, relay to kitchen. Address complaints, process payments, and handle cash/credit transactions.