I'm Yelena Sauzet Le Trosset, a marketing professional with a Master of Science in Marketing from HEC Montréal and a Bachelor's in Management from HEC Lausanne. I have international experience across Switzerland and Canada, combining strategic marketing, data analytics, and CRM to drive measurable outcomes. I am proficient with analytics and CRM tools (Google Analytics, Tableau, SAP, Salesforce, Emarsys, Klaviyo) and have led end-to-end CRM migrations and omni-channel activation for brand launches. I am curious, adaptable, and results-oriented. I enjoy collaborating with cross-functional teams to design innovative marketing solutions that improve customer journeys and e-commerce performance. I turn data into actionable insights, optimize campaigns, and build scalable strategies that enhance engagement, retention, and revenue.

Yelena Sauzet

I'm Yelena Sauzet Le Trosset, a marketing professional with a Master of Science in Marketing from HEC Montréal and a Bachelor's in Management from HEC Lausanne. I have international experience across Switzerland and Canada, combining strategic marketing, data analytics, and CRM to drive measurable outcomes. I am proficient with analytics and CRM tools (Google Analytics, Tableau, SAP, Salesforce, Emarsys, Klaviyo) and have led end-to-end CRM migrations and omni-channel activation for brand launches. I am curious, adaptable, and results-oriented. I enjoy collaborating with cross-functional teams to design innovative marketing solutions that improve customer journeys and e-commerce performance. I turn data into actionable insights, optimize campaigns, and build scalable strategies that enhance engagement, retention, and revenue.

Available to hire

I’m Yelena Sauzet Le Trosset, a marketing professional with a Master of Science in Marketing from HEC Montréal and a Bachelor’s in Management from HEC Lausanne. I have international experience across Switzerland and Canada, combining strategic marketing, data analytics, and CRM to drive measurable outcomes. I am proficient with analytics and CRM tools (Google Analytics, Tableau, SAP, Salesforce, Emarsys, Klaviyo) and have led end-to-end CRM migrations and omni-channel activation for brand launches.

I am curious, adaptable, and results-oriented. I enjoy collaborating with cross-functional teams to design innovative marketing solutions that improve customer journeys and e-commerce performance. I turn data into actionable insights, optimize campaigns, and build scalable strategies that enhance engagement, retention, and revenue.

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Language

English
Fluent
French
Advanced
German
Advanced

Work Experience

Team Lead CRM et E-commerce Marketing at Aldo Group
January 1, 2024 - Present
Onboarded two new team members, trained on tools and internal processes. Led the CRM migration from Emarsys to Klaviyo, including data transfer and full rebuild of automated flows. Managed IP warm-up and email deliverability during the platform transition. Defined and executed the CRM strategy for the G.H. Bass brand launch, from segmentation to activation. Reviewed, optimized, and restructured key CRM automations (welcome series, lifecycle, post-purchase, promotional flows).
CRM & E-commerce Marketing Specialist at Aldo Group
January 1, 2024 - Present
Developed CRM campaign strategies and optimized omni-channel customer journeys. Used SAP and internal tools to segment audiences, conduct A/B testing and resolve technical marketing issues. Analyzed performance using Google Analytics and Tableau, presenting actionable recommendations to management. Collaborated with product, creative and e-commerce teams to align content and CRM strategies. Onboarded two new CRM team members, providing training on tools, processes, and reporting. Contributed to e-commerce performance tracking and supported SEO-related initiatives.
Marketing and Sponsorship Specialist at ELEVENT
January 1, 2023 - December 31, 2024
Analyzed the performance of sponsorship campaigns for multiple brands using advanced data analytics. Prepared detailed Excel reports and presented insights to the marketing manager and clients. Conducted market research and developed sponsorship strategies rooted in customer insights and audience behavior. Assisted clients in understanding activation performance and opportunities for optimization across the customer journey.
Customer Experience Specialist at GroupeCH
January 1, 2022 - December 31, 2023
Managed customer service and ticketing for major events, developing a strong customer insight mindset. Used Salesforce to track requests, identify recurring issues and produce reports for team leaders. Supported operational teams by helping to resolve technical issues related to ticketing and customer accounts.
Teaching Assistant at HEC Montréal
January 1, 2022 - December 31, 2024
Conducted research on innovations in sponsorship, including festival activations and engagement journeys. Assisted with the Cultural Marketing course, including exam grading and student support.
Vice President Marketing – AECS Gala at HEC Montréal
January 1, 2022 - December 31, 2023
Developed and managed the entire visual campaign for the AECS Gala, including community management, editorial calendar planning, and on-site event coordination.
Marketing and Business Development Intern at Harry Eliott
January 1, 2022 - December 31, 2022
Developed B2B marketing strategies to support the growth of a startup.
Marketing and Communications Intern at Hôpital de La Tour
January 1, 2021 - December 31, 2021
Managed the website and internal/external communications for a private clinic. Planned and executed marketing campaigns, managed the editorial calendar, created visual content, and coordinated sponsorships (including the Geneva Triathlon).

Education

Master of Science (MSc) in Marketing at HEC Montréal
January 1, 2022 - December 31, 2024
Bachelor’s Degree in Management at HEC Lausanne
January 1, 2018 - December 31, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Media & Entertainment, Education, Professional Services, Healthcare