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I am a vision driven content creator and certified Virtual Assistant with 2 year’s experience in customer service in the banking industry, handling end-to-end content creation process, and storytelling. I bring a mix of creativity and discipline to every project, and focusing on results that inspire, engage, and make a real difference.…

Yessy Halim

Content Creator, Writer, Social Media Freelancer, +4

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I am a vision driven content creator and certified Virtual Assistant with 2 year’s experience in customer service in the banking industry, handling end-to-end content creation process, and storytelling. I bring a mix of creativity and discipline to every project, and focusing on results that inspire, engage, and make a real difference.…

Available to hire

I am a vision driven content creator and certified Virtual Assistant with 2 year’s experience in customer service in the banking industry, handling end-to-end content creation process, and storytelling. I bring a mix of creativity and discipline to every project, and focusing on results that inspire, engage, and make a real difference.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Advanced

Indonesian

Fluent

Korean

Advanced

Work Experience

Customer Service Officer at Bank Central Asia

May 29, 2023 - May 29, 2025

Lead Generation Intern at SGBVA (Growth Lab Program)

January 1, 2026 - Present

Collaborated in a group project by analyzing webinar data to identify top 3 trending topics. Designed webinar concept including title creation, target audience, speaker criteria, and value-driven freebies. Developed mockup landing page and digital freebies to support webinar promotion. Strengthened skills in data analysis, content strategy, copywriting, and digital asset creation.

Founder & Content Creator at AMKNWorld

January 1, 2021 - Present

Wrote and published over 80 original articles focused on emotional healing and mindful living, using credible sources and SEO-friendly structure. Managed full editorial workflow: brainstorming, researching, drafting, editing, and uploading to WordPress and LinkedIn. Built a consistent brand voice rooted in authenticity and emotional depth, aligned with AMKNWorld’s mission to empower mindful storytelling.

Founder & Content Creator at Calmdown.space

January 1, 2025 - Present

Created 180+ Instagram Reels promoting emotional wellness and relatable narratives. Conducted ongoing research to craft short-form content that resonates with Gen Z and millennial audiences.

Customer Service at Bank Central Asia (BCA)

January 1, 2023 - January 1, 2025

Served an average of 10–12 customers daily, assisting with account openings, service requests, and digital banking activation. Handled hundreds of customers monthly from diverse backgrounds, addressing a wide range of banking needs with empathy and professionalism. Processed and verified approximately 80–100 customer documents per month, ensuring accuracy and compliance with internal SOPs and financial regulations. Coordinated with teller and back-office teams to streamline service flow during peak hours, contributing to reduced wait times and smoother operations.

Lead Generation Intern at SGBVA

January 1, 2026 - Present

Collaborated in a group project by analyzing previous webinar data and structure to identify top 3 trending topics. Designed webinar concept, developed mockup landing page and digital freebies.