Available to hire
Hello, I’m R. Yogeshwaran, a seasoned professional with 20+ years in e-learning, e-publishing, media and BPO. I have built a solid track record in project management, client relations, communication, and operations, delivering value across multiple teams and stakeholders.
I excel at establishing productive relationships with clients, guiding projects from concept to delivery, and leading teams to meet milestones. I’m seeking a challenging and rewarding position where I can leverage my experience across accounts, productions, and voice-over work to drive success.
Skills
Experience Level
Expert
Language
English
Fluent
Tamil
Fluent
Hindi
Fluent
Work Experience
Sr. Manager - Projects & Voice Over at M Tutor Pvt. Ltd
May 1, 2020 - May 1, 2020Establish productive and professional relationships with key personnel; Coordinate with production team to meet client specifications; Act as client interface in strategic calls and meetings; Proactively assess and validate client objectives; Develop project plans for freelancers; Oversee project delivery across multiple stages; Ensure uptime and performance; Mentor development team to meet milestones and exceed client expectations.
Voice Artist at Freelance
December 31, 2014 - December 31, 2014Freelance Voice Artist for E-Learning, Documentaries, Narrations, Advertisements, Animations, Presentations etc.
Client Relations Manager at Newgen
December 31, 2009 - December 31, 2009Handled US and UK clients in e-publishing for Cambridge and Oxford University Press; Client interface with production team; Schedule management and productivity-based work allocation; Leadership to expand and maintain client relationships; Quality checks and regular status reporting.
Operations Manager at Aspire
December 31, 2007 - December 31, 2007Responsible for handling a team of 80 consultants offering voice support to a leading Telecom; Managed operations with SLAs/TAT; Executed process and system development projects; Budgeting and performance management; Training and staff development.
Sr. Customer Care Consultant at AOL India
December 31, 2005 - December 31, 2005Inbound and outbound call handling for product information and customer service; Troubleshooting and resolving client concerns; Training initiatives; Point of contact for consultants resolving billing issues.
Producer - Creative Director at Splash Kids Channel
December 31, 2003 - December 31, 2003Strategic planning and scheduling; Conceive ideas and implement production within budget; Hire studios and design sets; liaise with camera crew and editors to ensure telecast on time.
Data Research Executive at Fountain Head Communications P. Ltd
December 31, 1996 - December 31, 1996Procure database for promotional activities; Travel across India for database management; Coordinate with suppliers to design mailers and danglers.
Production Executive at GET IT YELLOW PAGES - M & N PUBLICATIONS
December 31, 1996 - December 31, 1996In charge of White Pages listings; Coordinate with EDP and MTNL Delhi for listing updates and caption insertions; Proofread and collate corrections; Liaise with Logistics for publication.
Education
Master of Arts at University of Madras
June 3, 1994 - June 20, 1996Economics
Master of Arts at University of Madras
January 1, 1994 - December 31, 1996Diploma in Computer Applications at S.S. Systems, Tamil Nadu
January 1, 1988 - December 31, 1989Qualifications
Diploma in Computer Application
April 18, 1989 - May 15, 1990Industry Experience
Media & Entertainment, Education, Telecommunications, Professional Services, Other
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