Available to hire
IT support professional with 4+ years of experience delivering end-user troubleshooting, application support, and L1 server/network assistance across multiple CNF locations. Skilled in OS management, network troubleshooting, device setup, and maintaining reliable connectivity for business-critical users.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Fluent
Hindi
Fluent
Marathi (Marāṭhī)
Fluent
Work Experience
IT Engineer at Kamath Ourtime IceCreams
April 7, 2025 - PresentIT Executive at Kamath’s Ourtime Ice Creams
April 1, 2025 - PresentInstall and configure desktops, laptops, and business applications including Microsoft 365. Support POS setup, POS printers, and cash drawer configuration. Provide day-to-day IT support for end users, including troubleshooting and application access (e.g., Outlook configuration). Support CNF locations to ensure smooth operations, including installation and configuration of network printers.
Officer – IT Support at HuntMatic Global Pvt. Ltd. (Client: UGRO Capital)
March 1, 2024 - January 31, 2025Perform system setup and application configuration, including VPN and antivirus support. Provide IT support for CNF locations and end-user troubleshooting. Supported tools and services such as Sapphire, Mash Agent, Trend Micro, SentinelOne, and GlobalProtect VPN, along with network printer installation and configuration.
Engineer – IT Support at Opelox (Client: Indoco Remedies Ltd.)
September 1, 2022 - February 28, 2024Install and configure systems and applications including Microsoft Dynamics 2013, Citrix, Accops, and Checkpoint Antivirus. Handle Active Directory user management, local user administration, and group policy management. Provide L1 support for desktops, applications, and network printers.
Field Engineer at Sai Technology
January 1, 2019 - December 31, 2022Deliver onsite and remote support for hardware, software, and networking issues. Install and maintain systems and peripherals, including operating system setup. Provide end-user training and maintain service documentation.
Education
Diploma at Amit University
September 18, 2019 - August 20, 2021Advance Diploma in Computers & Networking at Amit Computer Institute
January 11, 2030 - August 21, 2026Qualifications
Diploma
September 19, 2019 - August 20, 2021H.S.C.
January 1, 2015 - August 21, 2026S.S.C.
January 1, 2015 - August 21, 2026Advance Diploma in Computers & Networking (Modules include Windows, LAN, Networking, and troubleshooting)
January 11, 2030 - August 21, 2026Industry Experience
Computers & Electronics, Software & Internet, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
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