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Hi there! I’m Youssef Ali Hassan, a friendly and proactive customer service professional with over 12 months of hands-on experience delivering prompt resolutions and handling inquiries and complaints. I’m known for staying calm under pressure and for resolving issues quickly while keeping customers informed and satisfied. In my role at Sutherland, I regularly handled up to 100 customer interactions daily via phone, email, and live chat. My proactive approach reduced average wait times by about 30% and boosted overall customer retention. I also organized and documented workflows to optimize efficiency and ensure consistent follow-ups.…Hi there! I’m Youssef Ali Hassan, a friendly and proactive customer service professional with over 12 months of hands-on experience delivering prompt resolutions and handling inquiries and complaints. I’m known for staying calm under pressure and for resolving issues quickly while keeping customers informed and satisfied. In my role at Sutherland, I regularly handled up to 100 customer interactions daily via phone, email, and live chat. My proactive approach reduced average wait times by about 30% and boosted overall customer retention. I also organized and documented workflows to optimize efficiency and ensure consistent follow-ups.

Youssef Ali Hassan

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Hi there! I’m Youssef Ali Hassan, a friendly and proactive customer service professional with over 12 months of hands-on experience delivering prompt resolutions and handling inquiries and complaints. I’m known for staying calm under pressure and for resolving issues quickly while keeping customers informed and satisfied. In my role at Sutherland, I regularly handled up to 100 customer interactions daily via phone, email, and live chat. My proactive approach reduced average wait times by about 30% and boosted overall customer retention. I also organized and documented workflows to optimize efficiency and ensure consistent follow-ups.…Hi there! I’m Youssef Ali Hassan, a friendly and proactive customer service professional with over 12 months of hands-on experience delivering prompt resolutions and handling inquiries and complaints. I’m known for staying calm under pressure and for resolving issues quickly while keeping customers informed and satisfied. In my role at Sutherland, I regularly handled up to 100 customer interactions daily via phone, email, and live chat. My proactive approach reduced average wait times by about 30% and boosted overall customer retention. I also organized and documented workflows to optimize efficiency and ensure consistent follow-ups.

Available to hire

Hi there! I’m Youssef Ali Hassan, a friendly and proactive customer service professional with over 12 months of hands-on experience delivering prompt resolutions and handling inquiries and complaints. I’m known for staying calm under pressure and for resolving issues quickly while keeping customers informed and satisfied.

In my role at Sutherland, I regularly handled up to 100 customer interactions daily via phone, email, and live chat. My proactive approach reduced average wait times by about 30% and boosted overall customer retention. I also organized and documented workflows to optimize efficiency and ensure consistent follow-ups.