I’m a results-driven sales and digital marketing specialist with over four years of experience across sales, marketing, customer service, and content creation. I thrive in hybrid roles that combine digital growth with hands-on customer engagement, and I’m passionate about boosting online presence, driving conversions, and delivering compelling visuals and messages that resonate with real people. I’m proactive, collaborative, and adept at coordinating multi-channel campaigns to support business goals while ensuring excellent client satisfaction.

Youssouf Bah

I’m a results-driven sales and digital marketing specialist with over four years of experience across sales, marketing, customer service, and content creation. I thrive in hybrid roles that combine digital growth with hands-on customer engagement, and I’m passionate about boosting online presence, driving conversions, and delivering compelling visuals and messages that resonate with real people. I’m proactive, collaborative, and adept at coordinating multi-channel campaigns to support business goals while ensuring excellent client satisfaction.

Available to hire

I’m a results-driven sales and digital marketing specialist with over four years of experience across sales, marketing, customer service, and content creation. I thrive in hybrid roles that combine digital growth with hands-on customer engagement, and I’m passionate about boosting online presence, driving conversions, and delivering compelling visuals and messages that resonate with real people. I’m proactive, collaborative, and adept at coordinating multi-channel campaigns to support business goals while ensuring excellent client satisfaction.

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Language

English
Fluent
French
Advanced

Work Experience

Sales Officer – Electronics at Electronics Retailer (Cyprus)
December 31, 2024 - October 4, 2025
Increased monthly sales by 30% through deep product knowledge and personalized customer service. Initiated in-store promotions and contributed to social media marketing content; Led lead generation efforts and improved customer inquiries.
Digital Marketing & Sales Executive at Famzz Asian Technical Services
January 1, 2024 - Present
Led digital marketing and sales initiatives from Dubai, UAE. Created and executed content campaigns across social media (Meta, TikTok, IG) to boost online engagement and lead generation. Developed multi-channel sales strategies, managed customer relationships, and supported e-commerce efforts. Produced visuals using Canva and CapCut, collaborated with teams to optimize campaigns, and drove conversions.
Sales Officer at Electronics Private Electronics Retailer
January 1, 2024 - October 4, 2025
Responsible for driving in-store and online electronics sales, developing customer relationships, and delivering product promotions. Managed lead generation, CRM, and post-sale follow-up to improve customer satisfaction. Coordinated with marketing to boost online presence on social channels and utilized multilingual communication (English & French) to support Cyprus-based customers. Contributed to measurable increases in inquiries and sales through proactive service and upselling.
Sales Officer – Electronics at Private Electronics Retailer
January 1, 2024 - October 4, 2025
Increased monthly sales by 30% through deep product knowledge and personalized customer service. Initiated in-store promotions and helped create content for social media marketing. Twice awarded Employee of the Month for top performance and customer feedback. Managed stock displays, customer queries, and basic troubleshooting and demos.
Sales Officer at Electronics Retailer (Cyprus)
January 1, 2024 - October 4, 2025
Increased monthly sales by 30% through deep product knowledge and personalized customer service. Led customer engagement initiatives and contributed to measurable revenue growth. Recognized for consistent top performance and strong customer feedback.
Digital Marketing & Sales Executive at Famzz Asian Technical Services
January 1, 2024 - Present
Developed and launched digital marketing campaigns that increased online engagement by 40% within 6 months. Led social media initiatives, content creation, and multi-channel marketing strategies to boost brand visibility.
Content Creator & In-store Marketing at Alpha Mega Supermarket
December 31, 2023 - October 4, 2025
Managed product displays and ensured a clean, appealing presentation in high-traffic zones. Assisted in content creation and in-store visuals for marketing new product arrivals. Delivered excellent customer service and maintained relationships with regular clients. Supported inventory control and improved item tracking during seasonal sales.
Content Creator & Store Sales Staff at Alpha Mega Supermarket
January 1, 2023 - October 4, 2025
Managed in-store and online promotional content for Cyprus-based supermarket. Created engaging content, assisted with social media marketing, and maintained appealing product displays. Delivered responsive customer service and supported inventory and seasonal promotions to drive sales and enhance brand perception.
Content Creator & Supermarket Sales Staff at Alphamega Supermarket
January 1, 2023 - October 4, 2025
Managed in-store visuals and content for new product arrivals, created marketing content for social media, supported sales with customer service.
Content Creator & Supermarket Sales Staff at Alpha Mega Supermarket
January 1, 2023 - October 4, 2025
Managed daily in-store visuals and product displays in high-traffic zones. Created marketing content for social media and in-store promotions; assisted in content creation and visuals for marketing new product arrivals. Delivered excellent customer service, supported inventory control, and improved item tracking during seasonal sales. Awarded Employee of the Month twice for top performance and customer feedback.

Education

Diploma in Business Management at G.S. Yacine Diallo, Labé, Guinea
January 1, 2017 - January 1, 2019
Diploma in Business Management at G.S. Yacine Diallo, Labé, Guinea
January 1, 2017 - January 1, 2019
MS Office Certification at Zabeel International Institute, UAE
January 11, 2030 - October 4, 2025
Digital Literacy in Europe (DILITE) at Cyprus Cinema and Society Workshop Participant
January 11, 2030 - October 4, 2025
Youth-Pass Project Participant at e-VELP (Germany)
January 11, 2030 - October 4, 2025
Diploma in Business Management at G. S. Yacine Diallo, Labé, Guinea
January 1, 2017 - January 1, 2019

Qualifications

Diploma in Business Management
January 1, 2017 - January 1, 2019
MS Office Certification
January 11, 2030 - October 4, 2025
Digital Literacy in Europe (DILITE)
January 11, 2030 - October 4, 2025
Cyprus Cinema & Society Workshop Participant
January 11, 2030 - October 4, 2025
Youth Pass Project Participant
January 11, 2030 - October 4, 2025
MS Office Certification
January 11, 2030 - October 4, 2025
Youth-Pass Project Participant
January 11, 2030 - October 4, 2025

Industry Experience

Retail, Media & Entertainment, Professional Services, Education, Software & Internet