Yurika Chapagain
I’m Yurika Chapagain, a BBA graduate with hands-on experience in lead generation, client outreach, follow-ups, and customer service.
About
I’m Yurika Chapagain, a BBA graduate with hands-on experience in lead generation, client outreach, follow-ups, and customer service. I enjoy connecting with people professionally, understanding their needs, and helping move conversations forward—whether that’s through structured prospect databases or clear, timely responses to questions.
I also bring social media and short-form content experience to my work, including Facebook, Instagram, TikTok, and CapCut (with personal content creation). With training in sales and soft skills, plus experience handling banking-related customer transactions and queries, I’m interested in roles that combine communication, relationship building, and digital engagement in a target-oriented environment.
- Joined September 2026
Languages
- NepaliFluent
- EnglishFluent
- HindiAdvanced
Industry experience
- Financial Services
- Education
- Professional Services
- Media & Entertainment
- Retail
Work experience
Generated and followed up with prospective client and investor leads to support business development and outreach activities. Built and maintained an organized contact database to keep prospect information accurate and accessible for follow-up. Communicated with prospective contacts as part of the company’s outreach efforts and collaborated with founders on outreach activities and messaging.
Handled customer transactions and service-related queries, supporting customers with day-to-day banking requirements. Processed and verified daily remittance transactions accurately in line with bank procedures. Assisted customers with banking processes by communicating information clearly and coordinated with internal teams to help resolve customer queries.
Education
Certifications and awards· 10
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