Founder & Principal at Engage & Elevate Collective, LLC

Founded a business focused on guided reflection, storytelling, structured yet emotionally intelligent facilitated experiences, and strategic communications for individuals, teams, nonprofits, ministries, and mission-driven organizations. Defines brand positioning, service architecture, client personas, pricing strategy, outreach workflows, and launch priorities for public, private, and professional group experiences as well as writing services. Designs event concepts using prompts, discussion frameworks, journaling, and facilitation; develops client-facing collateral including social campaigns, event descriptions, venue outreach materials, and one-pagers to translate complex ideas into audience-centered messaging. Manages end-to-end event operations including venue research, vendor coordination, registration language, budgeting assumptions, attendee experience design, and post-event positioning to support sustainable growth.

Vice President: Operational Excellence & Project Delivery Lead / Tech Risk & Controls Lead / Senior Associate: Controls, Adoption & Remediation at JPMorgan Chase

Led enterprise transformation, operational excellence, technology risk, and controls initiatives across highly regulated fintech environments, aligning delivery with SDLC, SOX, SOC, ITGC, NIST, COSO, and governance expectations. Orchestrated multiple enterprise-scale programs totaling $1M+ budgets, improving operational efficiency, strengthening risk posture, and upgrading core technology and assessment-delivery platforms. Built multi-phase roadmaps and decision frameworks, executive briefs, and performance dashboards to increase transparency and accelerate issue resolution across risk, compliance, product, and technology teams. Conducted control-risk assessments across fintech applications to identify cybersecurity and process vulnerabilities and partnered with engineering, security, and product stakeholders to drive targeted remediation. Developed workforce upskilling and adoption strategies across business units to improve digital-capability readiness. Validated training plans, impl

Project Implementation Lead at I Am My Sister’s Keeper (Consultant & Board Member)

Designed and implemented organizational infrastructure for a community-based nonprofit, including governance workflows, grant program documentation, and compliance templates. Developed a strategic program framework and facilitated stakeholder alignment during a three-month transformation sprint. Managed project timelines, team training, meeting cadence, and implementation priorities to support sustainable nonprofit operations.

Senior Internal Auditor / IT Auditor at City of Wilmington, DE

Directed complex audit and consulting engagements covering citywide technology, HR, and financial systems while ensuring compliance with Yellow Book, GAO, and IIA standards. Executed full engagement lifecycles including scoping, planning, interviews, data analysis, testing, reporting, and delivery of recommendations to leadership and public committees. Identified 60+ control gaps and drove measurable performance improvements. Built data-visualization dashboards using Crystal Reports and analytics tools to translate audit findings into clear insights supporting transparency and leadership decision-making. Conducted program evaluations, fraud investigations, grant compliance audits, and operational audits that generated cost savings and strengthened internal controls across financial and technology functions.