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I’m Zain Gul, a detail-focused data entry and operations professional who supports busy workflows with fast, accurate Excel processing and reliable communication. I’ve processed 5,000+ records per week with 99.8% accuracy for a US e-commerce client, and I’ve also built automated reporting using Pivot Tables and LOOKUP to reduce manual work. I enjoy working across systems and teams, handling customer conversations (40+ chats/day) through Zendesk while maintaining strong service quality. Alongside my data work, I’ve also contributed to video editing and basic design tasks, and I’m motivated to keep improving through hands-on practice and learning tools like HubSpot CRM and Google Experience/Workspace utilities.…I’m Zain Gul, a detail-focused data entry and operations professional who supports busy workflows with fast, accurate Excel processing and reliable communication. I’ve processed 5,000+ records per week with 99.8% accuracy for a US e-commerce client, and I’ve also built automated reporting using Pivot Tables and LOOKUP to reduce manual work. I enjoy working across systems and teams, handling customer conversations (40+ chats/day) through Zendesk while maintaining strong service quality. Alongside my data work, I’ve also contributed to video editing and basic design tasks, and I’m motivated to keep improving through hands-on practice and learning tools like HubSpot CRM and Google Experience/Workspace utilities.

Zain Gul

Data Scientist, Data Analyst, Data Engineer, +2

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I’m Zain Gul, a detail-focused data entry and operations professional who supports busy workflows with fast, accurate Excel processing and reliable communication. I’ve processed 5,000+ records per week with 99.8% accuracy for a US e-commerce client, and I’ve also built automated reporting using Pivot Tables and LOOKUP to reduce manual work. I enjoy working across systems and teams, handling customer conversations (40+ chats/day) through Zendesk while maintaining strong service quality. Alongside my data work, I’ve also contributed to video editing and basic design tasks, and I’m motivated to keep improving through hands-on practice and learning tools like HubSpot CRM and Google Experience/Workspace utilities.…I’m Zain Gul, a detail-focused data entry and operations professional who supports busy workflows with fast, accurate Excel processing and reliable communication. I’ve processed 5,000+ records per week with 99.8% accuracy for a US e-commerce client, and I’ve also built automated reporting using Pivot Tables and LOOKUP to reduce manual work. I enjoy working across systems and teams, handling customer conversations (40+ chats/day) through Zendesk while maintaining strong service quality. Alongside my data work, I’ve also contributed to video editing and basic design tasks, and I’m motivated to keep improving through hands-on practice and learning tools like HubSpot CRM and Google Experience/Workspace utilities.

Available to hire

I’m Zain Gul, a detail-focused data entry and operations professional who supports busy workflows with fast, accurate Excel processing and reliable communication. I’ve processed 5,000+ records per week with 99.8% accuracy for a US e-commerce client, and I’ve also built automated reporting using Pivot Tables and LOOKUP to reduce manual work.

I enjoy working across systems and teams, handling customer conversations (40+ chats/day) through Zendesk while maintaining strong service quality. Alongside my data work, I’ve also contributed to video editing and basic design tasks, and I’m motivated to keep improving through hands-on practice and learning tools like HubSpot CRM and Google Experience/Workspace utilities.

Skills

Experience Level

Expert

Expert

Expert

Expert

Beginner

Work Experience

Data Entry / Customer Support (US/EU) at Zain Jagg (company name not provided)

January 1, 2019 - January 1, 2023

Processed 5,000+ records per week in Excel with 99.8% accuracy for a US e-commerce client. Built automated reports using Pivot Tables and LOOKUP, saving about 6 hours per week of manual effort. Handled 40+ customer chats per day via Zendesk and maintained a 4.9/5 CSA T rating across US/EU time zones, while ensuring responsive, friendly communication.

Data Entry / Excel & Reporting Support at Zain Jagg (company name not provided)

January 1, 2017 - January 1, 2019

Supported ongoing operations and reporting with Excel-based data entry and automation. Assisted in building and maintaining reports and responded to customer-related tasks through Zendesk as needed.

Data Entry Operator at Internship / ACA Campaign (name not fully provided)

January 1, 2015 - January 1, 2017

Performed data entry tasks as part of an internship/ACA campaign support role, working with Excel and related processes. Also contributed to tasks across multiple projects mentioned in the resume (e.g., auto insurance, home improvement, and other data/ops duties).

Data Entry Operator (Excel & Customer Support) at US e-commerce client

January 1, 2015 - January 1, 2023

Processed 5,000+ records/week in Excel with 99.8% accuracy for a US e-commerce client. Built automated reports using Pivot Tables and XLOOKUP, reducing manual work by about 6 hours/week. Handled 40+ customer chats/day via Zendesk and maintained a 4.9/5 customer satisfaction rating across US/EU time zones. Ensured stable communication environment using a quiet space and headset.