Zara Lahir

Support AI data projects by reviewing, annotating and validating datasets to maintain accuracy, quality and compliance. Collaborate with project teams, provide feedback, and escalate issues to ensure smooth and timely delivery. Monitor task progress, identify inconsistencies and help improve data processes and overall project efficiency. Perform quality checks on AI outputs to ensure data integrity and alignment with project expectations.

Managed databases, developed dashboards for reporting and insights, and delivered professional front-desk customer service, handling bookings, inquiries and guest check-ins. Collaborated with multiple departments to coordinate timely resolutions for guest issues and requests, contributing to high service quality in a fast-paced environment.

Designed and maintained Excel and Power BI dashboards to streamline internal reporting. Achieved a 30% improvement in reporting efficiency and enhanced data accuracy. Maintained and updated student and client information in database systems to support reporting and compliance requirements. Provided administrative and IT support to staff and management, ensuring smooth day-to-day operations and improved coordination.