Country manager and business leader based in Stuttgart, Germany with 20+ years of experience in machine trading, inspections, logistics operations, and international sales/marketing management. Skilled in end-to-end go-to-market ownership for India, building CRM and data workflows, and developing marketplace platforms. Strong background in CAD/CAM-enabled machine tooling and IT/business system architecture (Zoho, Vtiger, Zendesk, integrations, automation, dashboards). Proactive communicator with expertise across operations, commercial KPIs, and cloud-based data management for buyers and sellers in industrial equipment.…

PANKAJKUMAR PATEL

Country manager and business leader based in Stuttgart, Germany with 20+ years of experience in machine trading, inspections, logistics operations, and international sales/marketing management. Skilled in end-to-end go-to-market ownership for India, building CRM and data workflows, and developing marketplace platforms. Strong background in CAD/CAM-enabled machine tooling and IT/business system architecture (Zoho, Vtiger, Zendesk, integrations, automation, dashboards). Proactive communicator with expertise across operations, commercial KPIs, and cloud-based data management for buyers and sellers in industrial equipment.…

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Skills

Experience Level

Language

English
Advanced
Hindi
Advanced
Gujarati
Advanced
German
Beginner

Work Experience

Country Manager (India) at Onery International GmbH
April 1, 2021 - December 31, 2026
Owned complete country management for India, driving sales and marketing strategy. Managed machine trading activities, supervised used machine inspections, and handled machine dismantle and logistics operations. Maintained and enhanced a CRM system developed by self to support pipeline and customer management. Developed and built a marketplace development site (zatpatmachines.com) end-to-end using Lovable, including backend capabilities, workflow automation, email marketing system, analytics, and automated data entry.
Country Manager (India) at Gindumac GmbH
June 1, 2017 - March 31, 2021
Led sales and marketing management for India. Delivered training to Indian and Spain teams on Zendesk and Zoho CRM. Integrated and monitored CRM with Indian accounting systems, managed KPIs, and built business dashboards for technical, sales, logistic, and commercial performance. Integrated machine stock across 10+ marketplaces and implemented cloud-based data management for industrial equipment buyers and sellers. Managed logistics using a custom-made Zoho system and developed a remote machine inspection monitoring system with ongoing support.
Partner at Heta Services
September 1, 2006 - June 30, 2017
Provided IT and business management support from Mumbai, including IT architecture and management for sales and logistics. Built web and CRM solutions with internal and external developers, successfully implementing Zoho and V Tiger (SaaS). Built CAD/CAM and IT integration solutions for Metalix, including custom white-labeled solutions connected to client ERP systems for open-market sales. Delivered sales and marketing management using advanced cloud computing, including buyer and seller data management and logistics management via custom Zoho Forms/Zoho Creator. Implemented online machine inspection using Zoho AR.
Product Support Executive at Empire Machine Tools (TRUMPF Gmbh, Germany - Product Support)
September 1, 2005 - August 31, 2006
Supported product sales activities for TRUMPF machines in Mumbai, handling customer requirements and sales efforts for machine tooling solutions.
Sales Engineer at Itida Marketing
March 1, 2000 - September 30, 2005
Sold used and new CNC machines, supporting industrial customers with machine selection and sales activities across assigned geography.
Production Manager (Laser Cutting Jobshop) at Shiv Laser tech Pvt Ltd
August 1, 1997 - March 31, 2000
Managed production planning for a laser cutting job shop and worked as a trainee for ERP and production management software, supporting operations planning and system learning.

Education

B.E. Mechanical (First Class) at North Gujarat University, India
January 11, 2030 - August 27, 2026

Qualifications

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Industry Experience

Manufacturing, Wholesale & Distribution, Transportation & Logistics, Software & Internet, Computers & Electronics

Skills

Experience Level

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