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I am a results-driven project manager with over 10 years of experience leading cross-functional teams to deliver high-impact technical and digital solutions. I excel at aligning business, technical, and customer objectives to ensure timely execution, measurable outcomes, and scalable growth. I am proficient in Agile methodologies, systems integration, and process improvement, with a proven track record of delivering value while mitigating risk and driving stakeholder engagement. Throughout my career, I have led complex initiatives across agencies and public organizations, including website redesigns, content management system implementations, and software deployments. I thrive in remote or distributed teams, enjoy collaborating with Marketing, IT, and operations, and am passionate about continuous improvement and data-driven decision making.…I am a results-driven project manager with over 10 years of experience leading cross-functional teams to deliver high-impact technical and digital solutions. I excel at aligning business, technical, and customer objectives to ensure timely execution, measurable outcomes, and scalable growth. I am proficient in Agile methodologies, systems integration, and process improvement, with a proven track record of delivering value while mitigating risk and driving stakeholder engagement. Throughout my career, I have led complex initiatives across agencies and public organizations, including website redesigns, content management system implementations, and software deployments. I thrive in remote or distributed teams, enjoy collaborating with Marketing, IT, and operations, and am passionate about continuous improvement and data-driven decision making.

Zed Oliveira

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I am a results-driven project manager with over 10 years of experience leading cross-functional teams to deliver high-impact technical and digital solutions. I excel at aligning business, technical, and customer objectives to ensure timely execution, measurable outcomes, and scalable growth. I am proficient in Agile methodologies, systems integration, and process improvement, with a proven track record of delivering value while mitigating risk and driving stakeholder engagement. Throughout my career, I have led complex initiatives across agencies and public organizations, including website redesigns, content management system implementations, and software deployments. I thrive in remote or distributed teams, enjoy collaborating with Marketing, IT, and operations, and am passionate about continuous improvement and data-driven decision making.…I am a results-driven project manager with over 10 years of experience leading cross-functional teams to deliver high-impact technical and digital solutions. I excel at aligning business, technical, and customer objectives to ensure timely execution, measurable outcomes, and scalable growth. I am proficient in Agile methodologies, systems integration, and process improvement, with a proven track record of delivering value while mitigating risk and driving stakeholder engagement. Throughout my career, I have led complex initiatives across agencies and public organizations, including website redesigns, content management system implementations, and software deployments. I thrive in remote or distributed teams, enjoy collaborating with Marketing, IT, and operations, and am passionate about continuous improvement and data-driven decision making.

Available to hire

I am a results-driven project manager with over 10 years of experience leading cross-functional teams to deliver high-impact technical and digital solutions. I excel at aligning business, technical, and customer objectives to ensure timely execution, measurable outcomes, and scalable growth. I am proficient in Agile methodologies, systems integration, and process improvement, with a proven track record of delivering value while mitigating risk and driving stakeholder engagement.

Throughout my career, I have led complex initiatives across agencies and public organizations, including website redesigns, content management system implementations, and software deployments. I thrive in remote or distributed teams, enjoy collaborating with Marketing, IT, and operations, and am passionate about continuous improvement and data-driven decision making.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Portuguese

Fluent

Work Experience

Remote Digital Project Manager at Enginess

July 1, 2025 - July 1, 2025

Led and ensured the successful deployment of redesigned websites for clients including Canada's Logistics Association (CITT), FP Canada, and Canadian Bankers Association (CBA). Collaborated with clients across industries to gather requirements for website redesigns and CMS implementations. Served as the liaison between business users, design agencies, vendors, and technical teams, as well as Marketing, Infrastructure, and IT stakeholders. Developed QA test plan templates that reduced testing time by 30% and improved defect detection consistency.

Remote Digital Project Manager /Business Analyst at Dog and Pony Studios

June 1, 2022 - June 1, 2022

Spearheaded requirements gathering and deployment of the Canadian Securities Exchange (CSE) website and Issuer Portal, improving usability and reliability. Implemented a capacity planning framework that improved resource allocation efficiency by 25%, reducing project bottlenecks. Created deployment checklists that decreased launch delays by 40%, mitigating project risks and ensuring smoother rollouts.

Remote Business Analyst at Toronto Water – City of Toronto

December 1, 2021 - December 1, 2021

Supported EHSQ software implementation by modeling requirements, mapping data, and creating test cases, enabling compliance with safety and regulatory standards. Reduced onboarding time for new hires from 8 weeks to 2 weeks by streamlining onboarding workflows. Designed an Emergency Management training plan adopted department-wide, ensuring regulatory compliance and readiness.

Logistics Coordinator / Business Process Analyst at SOMA Chocolatemaker

May 1, 2020 - May 1, 2020

Improved communication among departments by creating daily customer delivery plans, and weekly product transfer and pickup plans. Implemented a Kanban-based inventory system that reduced packaging waste by 60% and improved reorder efficiency. Created standard operating procedures for core activities, increasing process consistency and reducing operational errors by 35%.

Digital Business Integration Consultant at Accenture Brazil

September 1, 2016 - September 1, 2016

Led business and functional requirements documentation for large-scale e-commerce (Hybris), mobile app, and web redesign projects. Translated stakeholder requirements into deliverables such as functional specifications, user stories, use cases, and workflow diagrams. Partnered with Fjord to deliver prototypes, site maps, and wireframes that improved user experience. Designed and executed test plans, achieving a 95% defect resolution rate before deployment.

Digital Project Lead at IBM Brazil

January 1, 2010 - July 31, 2015

Participated in the implementation of a new global resource management process to optimize task distribution among global digital production centers. Mediated the web development team and Digital Strategists to translate business and functional requirements into technical solutions, maximizing business value. Supported worldwide product announcements and marketing campaigns by coordinating onshore and offshore teams and initiating content localization processes. Mentored and coached 10 team members, improving productivity and professional development outcomes.