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Hi, I'm Zhexi Shen, a recent Bachelor of Commerce graduate from the University of Alberta with a major in Operational Management and minors in Computer Science and Economics. I love combining data analysis with operational strategies to optimize processes and improve profitability. I have hands-on experience working in diverse roles from data analysis and quality assurance in AI projects to managing retail and sales teams. Besides my professional interests, I am passionate about sports and fitness, including golf, fencing, and various strategic games like Go. Multilingual communication is also one of my strengths, and I enjoy mentoring and collaborating across cultures and teams. I'm eager to leverage my analytical skills and leadership experience to contribute meaningfully to dynamic workplaces.…Hi, I'm Zhexi Shen, a recent Bachelor of Commerce graduate from the University of Alberta with a major in Operational Management and minors in Computer Science and Economics. I love combining data analysis with operational strategies to optimize processes and improve profitability. I have hands-on experience working in diverse roles from data analysis and quality assurance in AI projects to managing retail and sales teams. Besides my professional interests, I am passionate about sports and fitness, including golf, fencing, and various strategic games like Go. Multilingual communication is also one of my strengths, and I enjoy mentoring and collaborating across cultures and teams. I'm eager to leverage my analytical skills and leadership experience to contribute meaningfully to dynamic workplaces.

Zhexi Shen

Writer, Data Annotator, Database Developer, +5

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Hi, I'm Zhexi Shen, a recent Bachelor of Commerce graduate from the University of Alberta with a major in Operational Management and minors in Computer Science and Economics. I love combining data analysis with operational strategies to optimize processes and improve profitability. I have hands-on experience working in diverse roles from data analysis and quality assurance in AI projects to managing retail and sales teams. Besides my professional interests, I am passionate about sports and fitness, including golf, fencing, and various strategic games like Go. Multilingual communication is also one of my strengths, and I enjoy mentoring and collaborating across cultures and teams. I'm eager to leverage my analytical skills and leadership experience to contribute meaningfully to dynamic workplaces.…Hi, I'm Zhexi Shen, a recent Bachelor of Commerce graduate from the University of Alberta with a major in Operational Management and minors in Computer Science and Economics. I love combining data analysis with operational strategies to optimize processes and improve profitability. I have hands-on experience working in diverse roles from data analysis and quality assurance in AI projects to managing retail and sales teams. Besides my professional interests, I am passionate about sports and fitness, including golf, fencing, and various strategic games like Go. Multilingual communication is also one of my strengths, and I enjoy mentoring and collaborating across cultures and teams. I'm eager to leverage my analytical skills and leadership experience to contribute meaningfully to dynamic workplaces.

Available to hire

Hi, I’m Zhexi Shen, a recent Bachelor of Commerce graduate from the University of Alberta with a major in Operational Management and minors in Computer Science and Economics. I love combining data analysis with operational strategies to optimize processes and improve profitability. I have hands-on experience working in diverse roles from data analysis and quality assurance in AI projects to managing retail and sales teams.

Besides my professional interests, I am passionate about sports and fitness, including golf, fencing, and various strategic games like Go. Multilingual communication is also one of my strengths, and I enjoy mentoring and collaborating across cultures and teams. I’m eager to leverage my analytical skills and leadership experience to contribute meaningfully to dynamic workplaces.

Skills

Python

SQL

Snowflake

Experience Level

Python

Expert

SQL

Expert

Snowflake

Expert

Language

English

Fluent

Japanese

Advanced

Korean

Advanced

Russian

Advanced

French

Beginner

Spanish; Castilian

Beginner

Chinese

Fluent

Work Experience

Telus Digital AI Community Data Partner at Telus Digital AI

May 1, 2025 - Present

Selected as a Math/Chinese Subject-Matter Expert; authored 120+ multi-step reasoning Q&A pairs with a 98% first-pass approval rate. Received commendation for originality and analytical depth. Designed a LaTeX-ready checklist improving team turnaround by 30%. Mentored colleagues to improve QA scores. Coordinated with teams across four time zones to fine-tune difficulty tiers and cognitive skill coverage.

Store Manager at Telus store

June 30, 2025 - July 16, 2025

Held full operational control over a Telus retail store with a core team of 3 full-time staff. Trained and managed employees and mentored over 8 commission-only sub-dealers, growing a sales force over 40. Oversaw payroll exceeding $60,000 monthly, designed sales strategies, recruitment, scheduling, and staff development. Ensured compliance with sales policies and order authenticity.

Data Analyst Contractor at Outlier AI

April 30, 2025 - July 16, 2025

Led LLM Quality Assurance designing an R rubric for scoring 2,000+ model answers weekly, improving accuracy from 78% to 92%. Developed modular R scripts and SQL procedures to clean data and remove outliers, cutting processing time significantly. Converted QA feedback into prompt-rewriting guidelines reducing hallucinations by 35%. Collaborated cross-functionally and onboarded junior analysts, resulting in faster ramp-up times. Received a 20% hourly rate raise.

Marketing Director at NAT SUMMER SCHOOL

July 31, 2024 - July 16, 2025

Directed market research and sales initiatives to enhance enrollment strategies within Alberta, generating CAD 20,000 profit. Engaged clients for insights, analyzed transfer credit data, performed cost analysis for budgeting, and led company-sponsored event planning and execution.

Area Manager at Telus

July 31, 2024 - July 16, 2025

Specialized in door-to-door sales, tailored telecom solutions to customer needs, and maintained deep product knowledge. Consistently achieved high sales volume and contributed to a top-performing sales team. Reported directly to senior leadership and exceeded revenue targets generating approximately CAD 10,000 monthly in a part-time capacity.

Supervisor at BarBurrito

April 30, 2023 - July 16, 2025

Led a 7-member team driving revenue growth from $20K to $25K during off-season and $35K to $44K in peak season through operational improvements and team motivation. Improved customer service maintaining a 4.8+ satisfaction rating. Earned over $8,000 in performance bonuses.