Available to hire
I’m Christine Zhong, a driven product manager and designer and founder of two SaaS ventures— a beauty service marketplace and an AI fact-checking tool. I have 8 years of UX/UI experience for both B2B and B2C products, with a focus on AI workflow building, vibe coding, prompt engineering, and ML.
I thrive in cross-functional teams and lead end-to-end UX/UI strategy, product development, and AI-enabled features, with a track record across education tech, SaaS platforms, and enterprise projects in Sydney.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Chinese
Advanced
Work Experience
Senior Product Designer at Janison
September 1, 2025 - PresentJanison is a global education technology company that’s transforming the way assessments are delivered. I lead the end-to-end UX/UI design for Janison Insights, creating features such as AI marking, marker quotas, targeted double marking, marker quality reporting, and hybrid delivery. I also improved the ICAS shop user experience and led the complete UX/UI design for the international past paper project.
Senior UX/UI Designer (AI) at PwC Australia
October 1, 2024 - July 15, 2025Worked on AI-powered product design, creating seamless user experiences and collaborating with product, development, and data science teams.
UX/UI Manager (AI) at PwC Australia
October 1, 2024 - July 15, 2025I led the end-to-end UX/UI strategy for a wide range of AI-powered digital products at PwC, driving innovation through product discovery, solution design, user research, and impactful design execution. UX/UI projects I have led include (but are not limited to):
[ChatPwC] - I led the end-to-end UX/UI strategy for ChatPwC, a cutting-edge Gen AI chatbot used by over 8,400 PwC professionals globally. From conceptualisation to launch, I designed a seamless user experience covering custom knowledge bases, persona integrations, source document viewing, and more. I led user research through focus groups to define company-wide use cases, collaborating closely with product, development, and data science teams to create both low-fidelity and high-fidelity designs. I also delivered comprehensive product training sessions for a successful global rollout.
[Trust AI] - I led the end-to-end UX/UI strategy for Trust AI, an AI risk management platform. I designed the entire user experience, from the AI risk dashboard and alerting system to the controls and policy portal for organisational users. Throughout the process, I conducted in-depth stakeholder interviews with SMEs, working closely with cross-functional teams to deliver intuitive solutions at both the low- and high-fidelity stages, ensuring a smooth user journey across all touch points.
[Valuation Services AI] - I led the UX/UI strategy for an AI-powered platform revolutionising contract valuation at PwC. By conducting extensive stakeholder interviews, I identified pain points in the traditional manual process and designed streamlined, intuitive user workflows. I collaborated with product, development, and data science teams to create solutions that blend both low- and high-fidelity designs. My work included hands-on user testing to guarantee optimal functionality and satisfaction.
[RegTech (Legal Compliance AI)] - I led the UX/UI design for a Gen AI platform that automates regulatory compliance assessments. I focused on creating an efficient review experience for both internal PwC consultants and external clients. Through stakeholder interviews and deep collaboration with SMEs, product, and development teams, I streamlined the user flow and designed a solution that optimizes the regulation compliance review process. My work also included detailed user testing and iterative improvements based on real-world feedback.
[Smart Audit Platform] - I oversaw the UX/UI strategy for an AI-driven global auditing platform used by over 3,000 PwC auditors. My leadership encompassed research into traditional auditing pain points and platform shortcomings, working with cross-disciplinary teams to enhance the user experience. I was responsible for designing user-friendly solutions, defining product requirements, performing user testing, and building design systems. Additionally, I mentored junior designers, ensuring their growth and the success of the projects.
Product Manager (AI) at Displayr
October 1, 2024 - July 1, 2025Displayr is a data analytics platform that helps people turn data into stories. I lead the end-to-end product development for Displayr’s AI features — from discovery to delivery — working across teams to create tools like Text Categorization, AI widgets, and R code generation, and more.
UX/UI Designer at Foxtel
August 1, 2019 - July 15, 2025Foxtel iQ4 TV Interface
I lead the end-to-end UX/UI strategy, conducting user research through testing and focus groups to identify pain points and user journeys on the current platform. I collaborate with development teams to create UX/UI solutions for features such as third-party app integration, voice search, iQ user interface redesign, universal continue watching, guided setup, watchlist integration, and more.
Foxtel Design System
I led the development of the Foxtel design system using the atomic design methodology, collaborating with multiple designers. This design system has been implemented across various Foxtel products.
UX/UI Designer at Datacom
February 28, 2018 - July 15, 2025Contributed UX/UI design work in a professional environment.
UI Developer at Terrapinn Australia
January 31, 2017 - July 15, 2025Worked as a UI Developer creating digital user interfaces.
Digital Marketing Coordinator at Owen Hodge Lawyers
November 30, 2015 - July 15, 2025Handled digital marketing coordination tasks.
Design Assistant at CoAct
February 28, 2015 - July 15, 2025Assisted in design-related tasks.
Education
Bachelor of Commerce at University of Sydney
January 1, 2011 - December 31, 2013Diploma of graphic and web design at TAFE
January 1, 2014 - December 31, 2016UX Design at Academy Xi
January 1, 2016 - December 31, 2016Web development at General Assembly
January 1, 2017 - December 31, 2017Service design at Academy Xi
January 1, 2020 - December 31, 2020AI/Machine Learning at IBM Deep Learning AI
June 1, 2024 - February 1, 2025Service Design at Academy Xi
January 1, 2020 - October 29, 2025UX Design at Zenva Academy
January 1, 2023 - December 31, 2024Qualifications
Product Management
June 1, 2024 - February 28, 2025Machine Learning
June 1, 2024 - February 28, 2025AR mini-degree
January 1, 2023 - December 31, 2024Diploma of Graphic and Web Design
January 1, 2014 - December 31, 2016General Education/Additional Studies
January 1, 2011 - December 31, 2013Industry Experience
Professional Services, Software & Internet, Media & Entertainment, Financial Services, Education, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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