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I am a creative and friendly IT customer support professional with five years of experience in customer service. I enjoy helping people, communicating clearly, and staying organized in fast-paced environments. My professional interests include audio-visual creation, computer games, and potentially running my own computer game review platform. I am actively expanding my IT knowledge, focusing on Java programming and graphic design to enhance my capabilities in the field.…I am a creative and friendly IT customer support professional with five years of experience in customer service. I enjoy helping people, communicating clearly, and staying organized in fast-paced environments. My professional interests include audio-visual creation, computer games, and potentially running my own computer game review platform. I am actively expanding my IT knowledge, focusing on Java programming and graphic design to enhance my capabilities in the field.

Zigmundas Bažko

Graphic Designer, Web Designer, Web Developer, +7

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I am a creative and friendly IT customer support professional with five years of experience in customer service. I enjoy helping people, communicating clearly, and staying organized in fast-paced environments. My professional interests include audio-visual creation, computer games, and potentially running my own computer game review platform. I am actively expanding my IT knowledge, focusing on Java programming and graphic design to enhance my capabilities in the field.…I am a creative and friendly IT customer support professional with five years of experience in customer service. I enjoy helping people, communicating clearly, and staying organized in fast-paced environments. My professional interests include audio-visual creation, computer games, and potentially running my own computer game review platform. I am actively expanding my IT knowledge, focusing on Java programming and graphic design to enhance my capabilities in the field.

Available to hire

I am a creative and friendly IT customer support professional with five years of experience in customer service. I enjoy helping people, communicating clearly, and staying organized in fast-paced environments.

My professional interests include audio-visual creation, computer games, and potentially running my own computer game review platform. I am actively expanding my IT knowledge, focusing on Java programming and graphic design to enhance my capabilities in the field.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Lithuanian

Fluent

Russian

Intermediate

English

Advanced

Work Experience

Sales Consultant at Shift4 Payments

June 1, 2021 - March 1, 2024

Customer service and consultation while selling board games; escalation management; primary point of contact for handling and resolving issues; identified and ensured prompt and effective resolution; contributed to customer satisfaction and reduced downtime for clients.

Sales Consultant at Shift4 Payments UAB

February 1, 2022 - March 1, 2024

Primary point of contact for handling and resolving customer inquiries and issues, aiming to identify and ensure a prompt and effective resolution. Diagnosed and resolved escalated technical issues, ensuring a high level of customer satisfaction and minimizing downtime for clients. Customer service and consultation while selling board games.

Sales Consultant at Copy Pro (AB Copy Pro Kopijavimo paslaugos)

June 1, 2021 - February 1, 2022

Customer service and consultation; Work with computers and cash registers; Work with copying machines.

Sales Consultant at Shift4 Payments UAB

June 1, 2021 - February 28, 2022

Customer service and consultation while selling board games; worked with computers and cash register

Sales Consultant at Kadabra

February 1, 2022 - March 31, 2024

Customer service and consultation; retail and sales support; interacted with customers and managed transactions