Zigmundas Bažko

Available to hire

I am a creative and friendly IT customer support professional with five years of experience in customer service. I enjoy helping people, communicating clearly, and staying organized in fast-paced environments.

About

I am a creative and friendly IT customer support professional with five years of experience in customer service. I enjoy helping people, communicating clearly, and staying organized in fast-paced environments.

My professional interests include audio-visual creation, computer games, and potentially running my own computer game review platform. I am actively expanding my IT knowledge, focusing on Java programming and graphic design to enhance my capabilities in the field.

  • 2 years' experience
  • Joined April 2026

Industry experience

  • Gaming
  • Software & Internet
  • Media & Entertainment
  • Professional Services
  • Retail
  • Computers & Electronics

Work experience· 5 roles

Sales Consultant · KadabraFeb 2022 – Mar 2024 · 2 yrs 2 mos

Customer service and consultation; retail and sales support; interacted with customers and managed transactions

Sales Consultant · Shift4 Payments UABFeb 2022 – Mar 2024 · 2 yrs 2 mos

Primary point of contact for handling and resolving customer inquiries and issues, aiming to identify and ensure a prompt and effective resolution. Diagnosed and resolved escalated technical issues, ensuring a high level of customer satisfaction and minimizing downtime for clients. Customer service and consultation while selling board games.

Sales Consultant · Shift4 Payments UABJun 2021 – Feb 2022 · 9 mos

Customer service and consultation while selling board games; worked with computers and cash register

Sales Consultant · Copy Pro (AB Copy Pro Kopijavimo paslaugos)Jun 2021 – Feb 2022 · 9 mos
Sales Consultant · Shift4 PaymentsJun 2021 – Mar 2024 · 2 yrs 10 mos

Education

Multimedia Specialist · Vilniaus Technologijų Mokymo Centras2019 – 2020
Multimedia Specialist · Vilniaus Technologijų Mokymo Centras2021 – 2022
Multimedia services specialization · Vilniaus Technologijų Mokymo Centras2030 – 2026

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