Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Creative professional with a background in Creative Writing and a passion for design, storytelling, and sustainability. Currently expanding my skills in graphic design and digital marketing to create meaningful and impactful work. Always eager to learn, adapt, and collaborate on projects that inspire and make a difference.…

Zuzana Rei

Writer, Graphic Designer, Social Media Freelancer





Creative professional with a background in Creative Writing and a passion for design, storytelling, and sustainability. Currently expanding my skills in graphic design and digital marketing to create meaningful and impactful work. Always eager to learn, adapt, and collaborate on projects that inspire and make a difference.…

Available to hire

Edinburgh, United Kingdom

Creative professional with a background in Creative Writing and a passion for design, storytelling, and sustainability.

Currently expanding my skills in graphic design and digital marketing to create meaningful and impactful work.

Always eager to learn, adapt, and collaborate on projects that inspire and make a difference.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

English

Fluent

Slovak

Advanced

Czech

Advanced

Work Experience

Waitress at The Outsider Restaurant

January 1, 2022 - Present

Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and efficient order management. Coordinated dynamic workflows by prioritising tasks, managing payments, and communicating with kitchen staff to optimise service speed and accuracy. Thrive under pressure, adapting seamlessly to changing demand with a solution-oriented mindset. Communicated clearly and empathetically with diverse teams and customers, fostering trust in every interaction. Resolved customer inquiries and complaints with a solution-focused approach, converting challenges into positive experiences.

Shop Assistant at Wild Moon/ Shop Up Stories

January 1, 2021 - December 31, 2022

Managed end-to-end retail operations, including customer service, supplier coordination, and order processing for smooth store functioning. Organised and prioritised tasks in a fast-paced environment, handling inventory, stock replenishment, and team communication. Resolved customer inquiries and complaints with a solution-focused approach, converting challenges into positive experiences. Built strong relationships with suppliers, customers, and team members through proactive communication.