Business Analyst with 9 years of experience in the Banking and Telecommunications industries, adept at transforming complex data into actionable insights that drive strategic decisions and operational efficiency. Beside analytics, I bring strong skills in Graphic Design, Copywriting, and Product Management, enabling me to communicate insights creatively and contribute across multidisciplinary teams.

Hardiyan Karita

Business Analyst with 9 years of experience in the Banking and Telecommunications industries, adept at transforming complex data into actionable insights that drive strategic decisions and operational efficiency. Beside analytics, I bring strong skills in Graphic Design, Copywriting, and Product Management, enabling me to communicate insights creatively and contribute across multidisciplinary teams.

Available to hire

Business Analyst with 9 years of experience in the Banking and Telecommunications industries, adept at transforming complex data into actionable insights that drive strategic decisions and operational efficiency. Beside analytics, I bring strong skills in Graphic Design, Copywriting, and Product Management, enabling me to communicate insights creatively and contribute across multidisciplinary teams.

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Language

English
Advanced
Indonesian
Fluent

Work Experience

Sr. SPV PT Mora Telindo at PT Mora Telindo
January 1, 2025 - Present
Cleaned and organized services and revenue data to support actionable insights and develop strategic action plans for Mora Telindo services. Created weekly presentations. Maintained and enhanced dashboards using Power BI to support real-time performance tracking and reporting. Monitored and managed pricing data, including standard and special pricing, using Oracle systems to ensure accuracy and compliance. Developed product decks for the sales team to improve client engagement and streamline the sales process. Conducted detailed service analyses, including SWOT assessments, to identify improvement opportunities and support strategic planning.
Business Analyst at PT Bank Mandiri (Persero) Tbk
June 1, 2024 - October 26, 2025
Collected, organized, and analyzed large volumes of e-channel product data to identify trends, patterns, and anomalies that can help optimize processes and improve operational efficiency. Created reports, dashboards, and visual representations of data to effectively communicate insights to stakeholders, such as Department Head and Regional Operations Head. Ensured the accuracy, completeness, and integrity of data by implementing data validation and cleaning processes, as well as collaborating with relevant teams to address data quality issues.
Production Assistant at NET TV
May 1, 2015 - December 31, 2015
Supported pre-production setup, including arranging lighting, props, and camera equipment. Assisted during production by operating equipment, managing cables, distributing scripts, and coordinating with the production team. Handled administrative tasks such as document organization, meeting scheduling, and vendor coordination.

Education

Bachelor of Science in Communication Science at Andalas University
September 1, 2010 - February 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Professional Services, Telecommunications, Media & Entertainment