I am a strategic social media and digital marketing lead with a practical, story-driven approach to building audiences, trust, and commercial results. I’m a self-taught marketer who values clarity, honesty, and work that connects with real people. I have little patience for over-engineered strategies or content that feels performative, hollow, or disconnected from the audience it’s meant to serve. My route into digital leadership came from doing the work and taking responsibility early. During the COVID-19 pandemic, while working as a cashier at Newington Credit Union, I stepped in to manage and grow its social media presence, helping maintain member confidence and community connection during a period of uncertainty. That experience shaped how I work: make yourself useful, learn quickly, and take ownership when it matters. I later moved into the commercial creative sector at Kia Designs, working with a premium interior design brand. With no background in design, I learned fast and developed strong editorial judgment, translating complex ideas into clear digital content while supporting SEO, paid advertising, and website performance. I currently lead social media and digital marketing at Mediation NI, working across Northern Ireland, Great Britain, and Ireland. My role spans strategy, content, paid media, analytics, budget management, and board reporting, with direct responsibility for driving course revenue, lead generation, and brand credibility. I’m comfortable operating in high-performance environments, balancing brand, community, and commercial goals.

Aaron Kelly

I am a strategic social media and digital marketing lead with a practical, story-driven approach to building audiences, trust, and commercial results. I’m a self-taught marketer who values clarity, honesty, and work that connects with real people. I have little patience for over-engineered strategies or content that feels performative, hollow, or disconnected from the audience it’s meant to serve. My route into digital leadership came from doing the work and taking responsibility early. During the COVID-19 pandemic, while working as a cashier at Newington Credit Union, I stepped in to manage and grow its social media presence, helping maintain member confidence and community connection during a period of uncertainty. That experience shaped how I work: make yourself useful, learn quickly, and take ownership when it matters. I later moved into the commercial creative sector at Kia Designs, working with a premium interior design brand. With no background in design, I learned fast and developed strong editorial judgment, translating complex ideas into clear digital content while supporting SEO, paid advertising, and website performance. I currently lead social media and digital marketing at Mediation NI, working across Northern Ireland, Great Britain, and Ireland. My role spans strategy, content, paid media, analytics, budget management, and board reporting, with direct responsibility for driving course revenue, lead generation, and brand credibility. I’m comfortable operating in high-performance environments, balancing brand, community, and commercial goals.

Available to hire

I am a strategic social media and digital marketing lead with a practical, story-driven approach to building audiences, trust, and commercial results. I’m a self-taught marketer who values clarity, honesty, and work that connects with real people. I have little patience for over-engineered strategies or content that feels performative, hollow, or disconnected from the audience it’s meant to serve.

My route into digital leadership came from doing the work and taking responsibility early. During the COVID-19 pandemic, while working as a cashier at Newington Credit Union, I stepped in to manage and grow its social media presence, helping maintain member confidence and community connection during a period of uncertainty. That experience shaped how I work: make yourself useful, learn quickly, and take ownership when it matters.

I later moved into the commercial creative sector at Kia Designs, working with a premium interior design brand. With no background in design, I learned fast and developed strong editorial judgment, translating complex ideas into clear digital content while supporting SEO, paid advertising, and website performance.

I currently lead social media and digital marketing at Mediation NI, working across Northern Ireland, Great Britain, and Ireland. My role spans strategy, content, paid media, analytics, budget management, and board reporting, with direct responsibility for driving course revenue, lead generation, and brand credibility.

I’m comfortable operating in high-performance environments, balancing brand, community, and commercial goals.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Lead Social Content & Strategy at Mediation NI
February 1, 2025 - Present
Lead social content and strategy for a training and services organization operating across Northern Ireland, Great Britain, and Ireland. Responsibilities include developing social media strategies aligned to awareness, engagement, and lead/conversion goals; planning content calendars with room for reactive ideas; high-volume copywriting across LinkedIn, Instagram, Facebook, TikTok, and YouTube; maintaining brand voice; generating audience-focused content; tracking performance and optimizing quickly; collaborating with internal teams and external creatives; and reporting insights to senior leadership. Delivered £73,000+ in open-access course revenue via social-led campaigns.
Social Media & Marketing Assistant at Kia Designs
September 1, 2022 - February 1, 2025
Studio-based role supporting a premium interior design brand. Wrote social copy, collaborated with designers, photographers, and videographers, supported visual sequencing for posts and short-form video, adapted posting schedules and tone based on data, managed WordPress content and supported SEO using SEMrush, and assisted with Google Ads performance monitoring.
Cashier / Social Media & Marketing Support at Newington Credit Union
February 1, 2014 - September 1, 2022
Handled social media during COVID-19 with clear, reassuring content. Planned and delivered campaigns promoting services, membership, and community initiatives. Balanced operational responsibilities with content delivery while maintaining GDPR compliance.

Education

BA (Hons) Humanities at Open University
January 11, 2030 - January 28, 2026
OCN NI Level 3 - Mediation Theory & Practice at OCN NI
January 11, 2030 - January 28, 2026
OCN NI Level 2 - Principled Negotiation at OCN NI
January 11, 2030 - January 28, 2026
NVQ Level 2 - Business Administration at NVQ
January 11, 2030 - January 28, 2026

Qualifications

CPD Level 2 - Workplace Conflict Management
January 11, 2030 - January 28, 2026

Industry Experience

Education, Media & Entertainment, Professional Services, Non-Profit Organization, Software & Internet