Assistant operation manager - Telemarketing department at QCR Technologies

Assisted the Operations Manager in daily operational and telemarketing activities. Communicated with customers and handled product/service promotions. Supported sales negotiations and customer relationship management. Coordinated with team members to achieve sales and service targets.

Sales Analyst – Full Time at Tetra Pak Pakistan

Analyzed customer sales, consumption, and historical data using Power BI and Excel to deliver forecasts and support fact-based decision making. Worked closely with key customers to resolve delivery, stock, and quality-related issues, improving operations. Contributed to strategic account planning by aligning internal teams on customer requirements, operational needs, and long-term value creation opportunities. Ensured accurate sales forecasting, stock monitoring, and receivables tracking for assigned accounts, improving reliability and financial discipline. Coordinated cross-functionally with Supply Chain, Finance, and Sales to address issues, validate information, and support customer. Led preparation of monthly and global sales performance reports for management reviews and S&OP. Trained a team of 10 interns on data handling, reporting standards, and issue-tracking workflows, improving analytical quality and team efficiency.