I'm a healthcare and wellness professional with experience supporting clinical, administrative, and operational functions across medical and virtual care environments. I excel at patient coordination, medical documentation, data abstraction, and executive-level administrative support. I bring a collaborative, organized, and human-centered approach to healthcare operations, patient experience, and team support, with a focus on accuracy, discretion, and service-minded collaboration.

Abbigail Jackson

I'm a healthcare and wellness professional with experience supporting clinical, administrative, and operational functions across medical and virtual care environments. I excel at patient coordination, medical documentation, data abstraction, and executive-level administrative support. I bring a collaborative, organized, and human-centered approach to healthcare operations, patient experience, and team support, with a focus on accuracy, discretion, and service-minded collaboration.

Available to hire

I’m a healthcare and wellness professional with experience supporting clinical, administrative, and operational functions across medical and virtual care environments. I excel at patient coordination, medical documentation, data abstraction, and executive-level administrative support. I bring a collaborative, organized, and human-centered approach to healthcare operations, patient experience, and team support, with a focus on accuracy, discretion, and service-minded collaboration.

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Language

English
Fluent

Work Experience

Virtual Assistant/ Executive Assistant at Multiple - Independent Contractor
May 1, 2024 - Present
Develop and manage digital content strategies across social platforms, email marketing, and brand campaigns; write, design, and schedule marketing materials including social media posts, newsletters, lead magnets, and sales pages; collaborate with clients to develop brand voice, storytelling strategies, and content pillars; manage project timelines, content calendars, and creative workflows to ensure timely delivery of assets; client onboarding; administrative duties; analyze content performance data to optimize strategies and improve audience engagement; support product launches and online campaigns with copywriting, visual content, and backend organization (landing pages, links, integrations); maintain brand consistency across all visual and written materials; assist with marketing operations such as CRM management, list segmentation, and client onboarding emails.
Data Abstractor at Ensho Health
January 1, 2024 - November 1, 2025
Abstract, review, and validate clinical data from medical records and healthcare documentation in accordance with standardized protocols and project requirements; ensure high levels of data accuracy, consistency, and completeness while meeting productivity and quality benchmarks; interpret clinical terminology, treatment pathways, and healthcare documentation to extract relevant data points; enter and manage data within secure health information systems, adhering to privacy, confidentiality, and compliance standards (PHIPA/HIPAA); perform quality checks and resolve discrepancies through careful review and documentation clarification; collaborate with clinical, research, and operations teams to support data-driven healthcare initiatives; follow evolving abstraction guidelines and participate in training to maintain alignment with best practices and regulatory standards; maintain detailed records of abstraction decisions to support audit readiness and data integrity.
Clinic Office Manager at Broadway AT Yew Chiropractic & Massage
January 1, 2023 - December 1, 2023
Submitting insurance claims; social media posts; managing appointments; payroll; client care & experience; answering phones; submitting ICBC claims; clearing ARs; prepping and sending legal reports; managing employee schedules; answering emails; stock inventory; ordering supplies; WCB claims.
Medical Office Assistant (MOA) at WELL Health
February 1, 2022 - April 1, 2023
Provided front-line administrative support within a medical clinic environment; managed patient scheduling, appointment bookings, confirmations, and cancellations; greeted patients professionally and handled phone, email, and in-person inquiries; completed patient intake, registration, and documentation with accuracy and attention to detail; maintained and updated electronic medical records (EMRs) in accordance with clinic protocols; ensured patient confidentiality and compliance with privacy legislation (PHIPA); coordinated communication between physicians, allied health providers, and external services; processed referrals, requisitions, and follow-ups with specialists, labs, and diagnostic imaging; assisted with billing, invoicing, and insurance documentation as required; organized charts, clinical documentation, and office files (digital and paper); supported daily clinic operations, ensuring smooth patient flow and efficient administrative processes; prepared exam rooms.
Virtual Assistant / Executive Assistant at Independent Contractor
May 1, 2024 - Present
Develop and manage digital content strategies across social platforms, email marketing, and brand campaigns; write, design, and schedule marketing materials including social posts, newsletters, lead magnets, and sales pages; collaborate with clients to develop brand voice, storytelling strategies, and content pillars; manage project timelines, content calendars, and creative workflows; client onboarding and administrative duties; analyze content performance data to optimize future strategies; support product launches with copywriting, visuals, and backend organization (landing pages, links, integrations); maintain brand consistency across all materials; assist with marketing operations such as CRM management, list segmentation, and onboarding emails.

Education

Mind-Body Practitioner + Life Coach (Certification) at MBS Medicine
January 11, 2030 - January 16, 2026
Holistic Nutrition Certification at Institute of Holistic Nutrition
January 1, 2012 - April 1, 2015
Holistic Nutrition (Certification) at Institute of Holistic Nutrition
January 1, 2012 - April 1, 2015
Mind-Body Practitioner + Life Coach (Certification) at MBS Medicine
January 11, 2030 - January 16, 2026

Qualifications

Red Cross Standard First Aid with CPR Level C
January 11, 2030 - January 16, 2026
Red Cross Standard First Aid with CPR Level C
January 11, 2030 - January 16, 2026

Industry Experience

Healthcare, Professional Services, Education, Other