Available to hire
I’m a healthcare and wellness professional with experience supporting clinical, administrative, and operational functions across medical and virtual care environments. I excel at patient coordination, medical documentation, data abstraction, and executive-level administrative support. I bring a collaborative, organized, and human-centered approach to healthcare operations, patient experience, and team support, with a focus on accuracy, discretion, and service-minded collaboration.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Virtual Assistant/ Executive Assistant at Multiple - Independent Contractor
May 1, 2024 - PresentDevelop and manage digital content strategies across social platforms, email marketing, and brand campaigns; write, design, and schedule marketing materials including social media posts, newsletters, lead magnets, and sales pages; collaborate with clients to develop brand voice, storytelling strategies, and content pillars; manage project timelines, content calendars, and creative workflows to ensure timely delivery of assets; client onboarding; administrative duties; analyze content performance data to optimize strategies and improve audience engagement; support product launches and online campaigns with copywriting, visual content, and backend organization (landing pages, links, integrations); maintain brand consistency across all visual and written materials; assist with marketing operations such as CRM management, list segmentation, and client onboarding emails.
Data Abstractor at Ensho Health
January 1, 2024 - November 1, 2025Abstract, review, and validate clinical data from medical records and healthcare documentation in accordance with standardized protocols and project requirements; ensure high levels of data accuracy, consistency, and completeness while meeting productivity and quality benchmarks; interpret clinical terminology, treatment pathways, and healthcare documentation to extract relevant data points; enter and manage data within secure health information systems, adhering to privacy, confidentiality, and compliance standards (PHIPA/HIPAA); perform quality checks and resolve discrepancies through careful review and documentation clarification; collaborate with clinical, research, and operations teams to support data-driven healthcare initiatives; follow evolving abstraction guidelines and participate in training to maintain alignment with best practices and regulatory standards; maintain detailed records of abstraction decisions to support audit readiness and data integrity.
Clinic Office Manager at Broadway AT Yew Chiropractic & Massage
January 1, 2023 - December 1, 2023Submitting insurance claims; social media posts; managing appointments; payroll; client care & experience; answering phones; submitting ICBC claims; clearing ARs; prepping and sending legal reports; managing employee schedules; answering emails; stock inventory; ordering supplies; WCB claims.
Medical Office Assistant (MOA) at WELL Health
February 1, 2022 - April 1, 2023Provided front-line administrative support within a medical clinic environment; managed patient scheduling, appointment bookings, confirmations, and cancellations; greeted patients professionally and handled phone, email, and in-person inquiries; completed patient intake, registration, and documentation with accuracy and attention to detail; maintained and updated electronic medical records (EMRs) in accordance with clinic protocols; ensured patient confidentiality and compliance with privacy legislation (PHIPA); coordinated communication between physicians, allied health providers, and external services; processed referrals, requisitions, and follow-ups with specialists, labs, and diagnostic imaging; assisted with billing, invoicing, and insurance documentation as required; organized charts, clinical documentation, and office files (digital and paper); supported daily clinic operations, ensuring smooth patient flow and efficient administrative processes; prepared exam rooms.
Virtual Assistant / Executive Assistant at Independent Contractor
May 1, 2024 - PresentDevelop and manage digital content strategies across social platforms, email marketing, and brand campaigns; write, design, and schedule marketing materials including social posts, newsletters, lead magnets, and sales pages; collaborate with clients to develop brand voice, storytelling strategies, and content pillars; manage project timelines, content calendars, and creative workflows; client onboarding and administrative duties; analyze content performance data to optimize future strategies; support product launches with copywriting, visuals, and backend organization (landing pages, links, integrations); maintain brand consistency across all materials; assist with marketing operations such as CRM management, list segmentation, and onboarding emails.
Education
Mind-Body Practitioner + Life Coach (Certification) at MBS Medicine
January 11, 2030 - January 16, 2026Holistic Nutrition Certification at Institute of Holistic Nutrition
January 1, 2012 - April 1, 2015Holistic Nutrition (Certification) at Institute of Holistic Nutrition
January 1, 2012 - April 1, 2015Mind-Body Practitioner + Life Coach (Certification) at MBS Medicine
January 11, 2030 - January 16, 2026Qualifications
Red Cross Standard First Aid with CPR Level C
January 11, 2030 - January 16, 2026Red Cross Standard First Aid with CPR Level C
January 11, 2030 - January 16, 2026Industry Experience
Healthcare, Professional Services, Education, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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