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Hi, I’m Saqif Abdullah. I’m a customer-focused professional with 5 years of experience in customer service and lead generation, skilled at building relationships, solving problems, and turning marketing ideas into actionable campaigns that drive results. I am passionate about integrated marketing, digital campaigns, and cross-functional collaboration. I thrive in fast-paced environments, love learning, and am eager to contribute to a team that values creativity, efficiency, and delivering exceptional experiences for customers and clients.…Hi, I’m Saqif Abdullah. I’m a customer-focused professional with 5 years of experience in customer service and lead generation, skilled at building relationships, solving problems, and turning marketing ideas into actionable campaigns that drive results. I am passionate about integrated marketing, digital campaigns, and cross-functional collaboration. I thrive in fast-paced environments, love learning, and am eager to contribute to a team that values creativity, efficiency, and delivering exceptional experiences for customers and clients.

Saqif Abdullah

Content Producer, Content Creator, Marketing Strategist, +3

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Hi, I’m Saqif Abdullah. I’m a customer-focused professional with 5 years of experience in customer service and lead generation, skilled at building relationships, solving problems, and turning marketing ideas into actionable campaigns that drive results. I am passionate about integrated marketing, digital campaigns, and cross-functional collaboration. I thrive in fast-paced environments, love learning, and am eager to contribute to a team that values creativity, efficiency, and delivering exceptional experiences for customers and clients.…Hi, I’m Saqif Abdullah. I’m a customer-focused professional with 5 years of experience in customer service and lead generation, skilled at building relationships, solving problems, and turning marketing ideas into actionable campaigns that drive results. I am passionate about integrated marketing, digital campaigns, and cross-functional collaboration. I thrive in fast-paced environments, love learning, and am eager to contribute to a team that values creativity, efficiency, and delivering exceptional experiences for customers and clients.

Available to hire

Hi, I’m Saqif Abdullah. I’m a customer-focused professional with 5 years of experience in customer service and lead generation, skilled at building relationships, solving problems, and turning marketing ideas into actionable campaigns that drive results.

I am passionate about integrated marketing, digital campaigns, and cross-functional collaboration. I thrive in fast-paced environments, love learning, and am eager to contribute to a team that values creativity, efficiency, and delivering exceptional experiences for customers and clients.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Hotel Steward at Delta Hotel

February 1, 2024 - Present

Delivered exceptional service by maintaining cleanliness and organization in a high-paced restaurant environment, ensuring a seamless dining experience for guests. Interacted with guests and team members professionally, resolving minor concerns promptly to maintain satisfaction and uphold the hotel's reputation. Ensured smooth operations and proper sanitation, and coordinated with suppliers and event marketers.

Digital Marketing Specialist at College Pro Windows Cleaning

May 1, 2022 - August 1, 2022

Co-managed online marketing initiatives; executed digital advertising campaigns and assisted with lead generation, social media marketing, word-of-mouth marketing, and cold calling. Worked independently and collaboratively. Developed a content strategy for social media and delivered daily email marketing communications to raise awareness of promotions and new services.

Customer Service Representative at Aramark

September 1, 2021 - Present

Answered students' questions and resolved issues in a professional, expeditious manner. Maintained a positive attitude and courteous approach. Earned Employee of the Year (2021-2022). Maintained the University’s food court and related spaces, performed dishwashing and cleaning tasks, and supported marketing and sales events as needed.

Sales Intern For Digital Marketing at MRKT360

January 1, 2021 - March 1, 2021

Learned to develop, implement and manage lead generation programs to meet engagement objectives and sales targets. Email leads and book prospects for consultancy calls. Created marketing campaigns and product marketing for businesses and startups.

Recovery Claim Associate at Allianz Global Assistance

January 1, 2020 - April 1, 2020

Ensured reimbursements owed to Allianz (GHIP recoveries, COB recoveries) were pursued. Researched opportunities to recoup funds on paid claims, meeting monthly performance objectives. Supported the customer service COVID response team by handling calls and inquiries.

Financial Service Associate at Arvato Digital Services

January 1, 2019 - May 1, 2019

Answered general questions, provided service with a focus on 100% first-call resolution and customer retention. Resolved inquiries using Microsoft programs and Salesforce; set up new accounts and identified customer needs. Worked with product and sales teams to develop programs and web communications.

Order Support Specialist at Apple Inc

June 1, 2018 - December 1, 2018

Provided research, verification and responses to customers' inquiries using CRM software (SAP, HubSpot). Delivered high-caliber customer interactions per quality metrics. Recorded data in internal systems to support operations and marketing.

Marketing and Business Development Coordinator at D1zi Digital Marketing Agency

May 1, 2017 - April 1, 2018

Visited small businesses to educate owners and staff about D1zi’s product; distributed sales collateral and nurtured client relationships. Developed and implemented marketing campaigns including email marketing; managed editorial calendars to improve organization and scheduling.

Marketing and Business Development Coordinator at D1 zi Digital Marketing Agency

May 1, 2017 - April 1, 2018

Visited small businesses to educate owners and staff about D1zi’s product. Distributed marketing collateral, maintained client relationships, and developed campaigns including email marketing; managed editorial calendars and events to improve organizational efficiency.