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I am a Transformation Program Leader with 20+ years of experience in telecom OSS/BSS, delivering multi-million-dollar digital transformation programs and building high-performing international teams. I excel at applying Agile/SAFe and QA best practices to drive operational excellence, accelerate go-lives, and deliver measurable business impact. I partner with clients across global markets to tailor solutions that meet strategic goals, while maintaining a focus on governance, transparency, and customer success. I thrive in high-stakes environments with senior stakeholders, collaborating with clients like AT&T, BT, Vodafone, PLDT, and major banks. My approach blends strategic planning with hands-on delivery—aligning roadmaps, managing risks, and continuously improving processes to boost release predictability and quality. I enjoy turning complex requirements into clear actions, empowering teams to perform at their best and delivering consistently strong outcomes.…I am a Transformation Program Leader with 20+ years of experience in telecom OSS/BSS, delivering multi-million-dollar digital transformation programs and building high-performing international teams. I excel at applying Agile/SAFe and QA best practices to drive operational excellence, accelerate go-lives, and deliver measurable business impact. I partner with clients across global markets to tailor solutions that meet strategic goals, while maintaining a focus on governance, transparency, and customer success. I thrive in high-stakes environments with senior stakeholders, collaborating with clients like AT&T, BT, Vodafone, PLDT, and major banks. My approach blends strategic planning with hands-on delivery—aligning roadmaps, managing risks, and continuously improving processes to boost release predictability and quality. I enjoy turning complex requirements into clear actions, empowering teams to perform at their best and delivering consistently strong outcomes.

Abhijeet Chaudhary

Project Manager, Product Designer, UI Designer, +2

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I am a Transformation Program Leader with 20+ years of experience in telecom OSS/BSS, delivering multi-million-dollar digital transformation programs and building high-performing international teams. I excel at applying Agile/SAFe and QA best practices to drive operational excellence, accelerate go-lives, and deliver measurable business impact. I partner with clients across global markets to tailor solutions that meet strategic goals, while maintaining a focus on governance, transparency, and customer success. I thrive in high-stakes environments with senior stakeholders, collaborating with clients like AT&T, BT, Vodafone, PLDT, and major banks. My approach blends strategic planning with hands-on delivery—aligning roadmaps, managing risks, and continuously improving processes to boost release predictability and quality. I enjoy turning complex requirements into clear actions, empowering teams to perform at their best and delivering consistently strong outcomes.…I am a Transformation Program Leader with 20+ years of experience in telecom OSS/BSS, delivering multi-million-dollar digital transformation programs and building high-performing international teams. I excel at applying Agile/SAFe and QA best practices to drive operational excellence, accelerate go-lives, and deliver measurable business impact. I partner with clients across global markets to tailor solutions that meet strategic goals, while maintaining a focus on governance, transparency, and customer success. I thrive in high-stakes environments with senior stakeholders, collaborating with clients like AT&T, BT, Vodafone, PLDT, and major banks. My approach blends strategic planning with hands-on delivery—aligning roadmaps, managing risks, and continuously improving processes to boost release predictability and quality. I enjoy turning complex requirements into clear actions, empowering teams to perform at their best and delivering consistently strong outcomes.

Available to hire

I am a Transformation Program Leader with 20+ years of experience in telecom OSS/BSS, delivering multi-million-dollar digital transformation programs and building high-performing international teams. I excel at applying Agile/SAFe and QA best practices to drive operational excellence, accelerate go-lives, and deliver measurable business impact. I partner with clients across global markets to tailor solutions that meet strategic goals, while maintaining a focus on governance, transparency, and customer success.

I thrive in high-stakes environments with senior stakeholders, collaborating with clients like AT&T, BT, Vodafone, PLDT, and major banks. My approach blends strategic planning with hands-on delivery—aligning roadmaps, managing risks, and continuously improving processes to boost release predictability and quality. I enjoy turning complex requirements into clear actions, empowering teams to perform at their best and delivering consistently strong outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Senior Support Account Manager at Amdocs India LLP

November 1, 2019 - September 30, 2020

Led a $15M digital transformation & operations modernization program for Bank of Hapoalim and A1 Bulgaria, standardizing systems across 3 regions and reducing go-live time by 30%. Directed a virtual team of 40+ global roles (from UX/UI to DevOps and QA) overseeing planning, backlog management, sprint execution, release orchestration, and governance. Embedded Agile/SAFe practices, introduced sprint KPIs and release dashboards, and improved release predictability by 45%. Led requirement analysis, Agile ceremonies, release planning, and QA coordination for telecom systems modernization. Managed stakeholder communication, PMO alignment, and agile delivery across global clients like Bank of Hapoalim & A1 Bulgaria.

Integration Manager at PLDT

October 1, 2020 - July 31, 2023

Delivered a $7M GPON and NMS-to-ARM transformation program, migrating 1,000,000+ CPE records and reducing field ticket resolution time by 50%. Managed a 25-member cross-functional team (inventory, orchestration, Dev, QA), scaling delivery via Agile sprints, backlog refinement, UAT planning, and defect analytics. Spearheaded end-to-end QA governance: introduced regression automation (Selenium/UFT), defect triage protocols, and weekly QA dashboards — cutting defect leakage by 40%. Ran weekly PMO reviews, milestone tracking, and board-level stakeholder governance, ensuring on-time delivery.

Release Manager at Vodafone Ziggo

November 1, 2019 - September 30, 2020

Managed release cycles using Agile Release Train (ART), ensuring alignment with SAFe practices and business goals. Coordinated cross-team planning and communication across QA, development, and ops to reduce bottlenecks. Developed comprehensive release documentation and implemented CI strategies for smoother deployments. Led retrospectives and process improvements to drive quality and reduce cycle times.

Release Manager at Vodafone D2

October 1, 2020 - July 31, 2023

Oversaw a €20M multi-module release portfolio under SAFe ART, coordinating QA, Dev, and Ops across 6 release trains with 120+ engineers. Instituted CI/CD pipelines and release readiness frameworks, reducing deployment lead time by 35% and automating 60% of regression tests. Served as Scrum Master for central equipment harmonization initiative, coaching 5 cross-functional teams, improving feature throughput by 30%. Chaired retrospectives and process tuning workshops, implementing code freeze policies, QA gating standards, and risk registers.

Release Manager / Scrum Master at Vodafone D2

July 1, 2023 - January 31, 2025

Oversee a €20M multi-module release portfolio under SAFe ART, coordinating QA, Dev, and Ops across 6 trains; implemented code freeze policies, QA gating standards, and risk registers. Led central equipment harmonization, coached 5 teams, and improved feature throughput by 30%. Continued governance, reporting, and cross-team planning; ensured on-time delivery and release readiness through 2025.