Hi, I’m Abigail Mann, a hard-working professional with broad experience in busy customer service environments across retail and hospitality. I thrive in fast-paced settings and enjoy helping customers with a friendly, proactive approach. I have recently graduated in an Honour’s Degree in Digital Design, where I gained and developed many skills including graphic design, illustration, web design, UI/UX and may more. In the past year I broadened my experience and developed an interest in the spirits industry and retailing more generally. I’m keen to build on my existing skills and explore opportunities where I can learn new things and contribute to a dynamic team.

Abigail Mann

Hi, I’m Abigail Mann, a hard-working professional with broad experience in busy customer service environments across retail and hospitality. I thrive in fast-paced settings and enjoy helping customers with a friendly, proactive approach. I have recently graduated in an Honour’s Degree in Digital Design, where I gained and developed many skills including graphic design, illustration, web design, UI/UX and may more. In the past year I broadened my experience and developed an interest in the spirits industry and retailing more generally. I’m keen to build on my existing skills and explore opportunities where I can learn new things and contribute to a dynamic team.

Available to hire

Hi, I’m Abigail Mann, a hard-working professional with broad experience in busy customer service environments across retail and hospitality. I thrive in fast-paced settings and enjoy helping customers with a friendly, proactive approach.

I have recently graduated in an Honour’s Degree in Digital Design, where I gained and developed many skills including graphic design, illustration, web design, UI/UX and may more.

In the past year I broadened my experience and developed an interest in the spirits industry and retailing more generally.

I’m keen to build on my existing skills and explore opportunities where I can learn new things and contribute to a dynamic team.

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Experience Level

Intermediate
Intermediate

Work Experience

Retail Sales Assistant (Spirits) at Wee Whisky Shop
January 1, 2025 - Present
Engaged in day-to-day operation of an independent whisky shop, including advising and serving customers, processing deliveries, stocktaking, packaging and shipping online orders, and maintaining a well-presented shop floor. Regularly manage the shop on my own, handling opening and closing, and supporting social media and promotional activities. Key achievement: at the Linlithgow Whisky Festival in August 2025, planned and ran the festival pop-up shop across two sessions (400+ attendees), welcoming and coordinating exhibitors.
Social Media Manager at Glasgow Caledonian University Esports Society
January 1, 2024 - January 1, 2025
Ran the social media accounts for the university Esports society, promoting events and competitions, posting results and commentary for games, creating promotional material and hosting social events.
Customer Service Team Member at Macdonald Inchyra Hotel - Grangemouth
January 1, 2021 - January 1, 2024
Hosted and waited tables on dinner and breakfast shifts in a very busy 4-star hotel. Gained bar experience from making cocktails and coffees as well as serving other alcoholic, soft and hot drinks. Helped run and prepare functions, where I worked bar and food service for as many as 300 people. Experienced opening and closing the restaurant and cashing up at the end of shifts.

Education

BA Hons Digital Design at Glasgow Caledonian University
January 1, 2023 - January 1, 2025
HND Illustration at Glasgow Clyde College
January 1, 2021 - January 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Education, Media & Entertainment