I’m Abraham Rateb, a results-driven QA Engineer and software testing leader with a track record delivering large-scale enterprise solutions across retail, financial services, and digital channels. I excel at driving quality through modern test practices, event-driven architectures, and cross-functional collaboration, from CRM migrations to headless eCommerce replatforms. I’m passionate about building scalable, reliable systems and mentoring teams to adopt best-in-class engineering practices. I’m always seeking the next big challenge that motivates me to leap out of bed—whether it’s leading multi-team delivery on complex banking platforms or architecting data governance and AI-enabled customer experiences. I love learning, collaborating with diverse teams, and turning ambitious ideas into practical, high-quality software that delights users.

Abraham Rateb

I’m Abraham Rateb, a results-driven QA Engineer and software testing leader with a track record delivering large-scale enterprise solutions across retail, financial services, and digital channels. I excel at driving quality through modern test practices, event-driven architectures, and cross-functional collaboration, from CRM migrations to headless eCommerce replatforms. I’m passionate about building scalable, reliable systems and mentoring teams to adopt best-in-class engineering practices. I’m always seeking the next big challenge that motivates me to leap out of bed—whether it’s leading multi-team delivery on complex banking platforms or architecting data governance and AI-enabled customer experiences. I love learning, collaborating with diverse teams, and turning ambitious ideas into practical, high-quality software that delights users.

Available to hire

I’m Abraham Rateb, a results-driven QA Engineer and software testing leader with a track record delivering large-scale enterprise solutions across retail, financial services, and digital channels. I excel at driving quality through modern test practices, event-driven architectures, and cross-functional collaboration, from CRM migrations to headless eCommerce replatforms. I’m passionate about building scalable, reliable systems and mentoring teams to adopt best-in-class engineering practices.

I’m always seeking the next big challenge that motivates me to leap out of bed—whether it’s leading multi-team delivery on complex banking platforms or architecting data governance and AI-enabled customer experiences. I love learning, collaborating with diverse teams, and turning ambitious ideas into practical, high-quality software that delights users.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent

Work Experience

Lead Quality Assurance Engineer at Foodstuffs North Island
September 1, 2015 - Present
Leading multiple QAs and delivery partners across Supermarket/Retail and Wholesale projects. Driving a CRM migration from SAP to Salesforce, building near real-time event-driven integrations, and migrating to Salesforce Marketing Cloud and Data Cloud for data-driven marketing. Enhancing Salesforce Service Cloud with Messaging, AI-assisted knowledge search, and scalable case management. Replatforming Wholesale/B2B eCommerce with headless architecture and ongoing EDI enhancements.
Lead Quality Assurance Engineer at Fiserv
September 1, 2023 - September 1, 2025
Led a Vendor POD of 4 delivery teams (40-50 members) on a data/migration regulatory and compliance project for a Fortune ~50-100 institution. Oversaw digital channels (Web and native mobile apps), developed new banking domain backends/contracts, and implemented advanced QA practices including static/dynamic security testing, contract API testing, accessibility to WCAG 2.1 AA, and comprehensive UIAutomation for Web and Mobile.
Lead Quality Assurance Engineer at The Warehouse Group
January 1, 2021 - Present
Designed and led the QA strategy for enterprise Order Management System replacement. Integrated data flows with 28 producer/consumer ecosystems (WMS, ERP, Master Data, Salesforce platforms, Snowflake). Built an Event-Driven Architecture using Apache Kafka with strict data governance, and managed deployments via Jenkins/Harness and Kubernetes clouds.
Senior Automation Engineer at Tower Insurance
January 1, 2021 - December 31, 2021
Developed API automation framework, migrated UI tests to Cypress, and integrated automated tests within CI/CD pipelines. Implemented parallel UI/API testing, Cypress Dashboard usage, and accessibility testing to improve quality visibility and reduce flaky tests. Mentored a team toward automation best practices and Go Green culture.
Senior Test Engineer at Plexure
January 1, 2020 - December 31, 2020
Delivered MVP mobile app for the Grocery Industry. Built Mobile Automation Framework using Appium, integrated API tests with SpecFlow + C#, and managed deployments via Azure DevOps including TestFlight for iOS distributions.
Software Engineer at Vista Entertainment Solutions
January 1, 2015 - December 31, 2020
Enhanced software quality and automation, increasing code coverage from ~6% to 36%+, expanding test suites from 100 to 2000+ tests across a 20+ year legacy product. Implemented API/UI testing, performance testing, and cloud tooling, with Jenkins and Azure DevOps pipelines and containerization.
Production Enhancement Engineer at Halliburton Energy Services
January 1, 2011 - December 31, 2015
Onsite hydraulic fracturing engineer performing 500+ fracture stages, wellsite supervision, HSE, basic design calculations, and fracture modelling. Gained deep knowledge of fracturing mechanics and field operations, contributing to major shale projects in Australia.
Technical Sales Consultant at Profile Cutting Services
January 1, 2011 - December 31, 2011
Managed sales support for Oxy Cutting/Laser/Hydrojetting equipment; coordinated assets and vendor relations.
Kitchen Hand/Waiter at Gumdiggers Restaurant
January 1, 2002 - December 31, 2011
Casual work providing service and hospitality support, contributing to smooth restaurant operations.
Customer Host at SkyCity
January 1, 2008 - December 31, 2009
Customer service role focusing on guest experience and on-the-job training of new staff.
Customer Service Specialist at ASB
January 1, 2005 - December 31, 2007
Attended to banking inquiries and promotions, delivering quality customer service.
Technical Sales Consultant at Profile Cutting Services (Vulcan Steel)
January 1, 2011 - January 1, 2011
Technical sales and project coordination; knowledge transfer and asset management support for clients in cutting and fabrication domains.

Education

ISQTB Foundation Certificate in Software Testing at ISQTB
January 1, 2015 - December 22, 2025
Masters of Petroleum Engineering at University of Adelaide
January 11, 2030 - January 1, 2014
TTP Training at Halliburton Training Centre (IPOH, Malaysia)
January 1, 2012 - January 1, 2013
Bachelor of Mechanical Engineering at University of Auckland
January 1, 2006 - January 1, 2010
Bachelor of Mechanical Engineering at University of Auckland
January 1, 2006 - January 1, 2010
Masters of Petroleum Engineering at University of Adelaide
January 1, 2014 - January 1, 2014
Foundation Certificate in Software Testing at ISQTB
January 1, 2015 - January 1, 2015
TTP Training at Halliburton Training Centre (IPOH, Malaysia)
January 1, 2012 - January 1, 2013

Qualifications

ISQTB Foundation Certificate in Software Testing
January 1, 2015 - December 22, 2025
ISQTB Foundation Certificate in Software Testing
January 1, 2015 - January 1, 2015
TTP Training
January 1, 2012 - January 1, 2013

Industry Experience

Software & Internet, Financial Services, Retail, Wholesale & Distribution, Professional Services, Media & Entertainment