I am Achraf Ait Hamou, a Casablanca-based Community Manager and Customer Experience Specialist with a passion for building authentic connections between brands and people. I work with global brands across social media, community engagement, trust & safety, and customer support, crafting culturally resonant experiences in Arabic and French while maintaining brand consistency. Over the past years I’ve managed high-volume, multi-platform communities, delivering engagement at scale, producing sentiment reports, and guiding live events with real-time moderation. I’ve trained and onboarded new hires, led remote teams, and contributed to the development of marketing strategies that turn insights into action.…I am Achraf Ait Hamou, a Casablanca-based Community Manager and Customer Experience Specialist with a passion for building authentic connections between brands and people. I work with global brands across social media, community engagement, trust & safety, and customer support, crafting culturally resonant experiences in Arabic and French while maintaining brand consistency. Over the past years I’ve managed high-volume, multi-platform communities, delivering engagement at scale, producing sentiment reports, and guiding live events with real-time moderation. I’ve trained and onboarded new hires, led remote teams, and contributed to the development of marketing strategies that turn insights into action.WWWW…