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I am a dedicated and adaptable person with hands-on experience across a wide range of fields, including health care (neonatology, ICU, palliative care, triage, and laboratory assistance), customer support and digital marketing, as well as client relations. I have developed strong communication, coordination, and organizational skills, along with the ability to work efficiently in multidisciplinary teams and dynamic environments.…I am a dedicated and adaptable person with hands-on experience across a wide range of fields, including health care (neonatology, ICU, palliative care, triage, and laboratory assistance), customer support and digital marketing, as well as client relations. I have developed strong communication, coordination, and organizational skills, along with the ability to work efficiently in multidisciplinary teams and dynamic environments.

Adam Andrada

Video Editor, Photographer, Designer, +2

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I am a dedicated and adaptable person with hands-on experience across a wide range of fields, including health care (neonatology, ICU, palliative care, triage, and laboratory assistance), customer support and digital marketing, as well as client relations. I have developed strong communication, coordination, and organizational skills, along with the ability to work efficiently in multidisciplinary teams and dynamic environments.…I am a dedicated and adaptable person with hands-on experience across a wide range of fields, including health care (neonatology, ICU, palliative care, triage, and laboratory assistance), customer support and digital marketing, as well as client relations. I have developed strong communication, coordination, and organizational skills, along with the ability to work efficiently in multidisciplinary teams and dynamic environments.

Available to hire

I am a dedicated and adaptable person with hands-on experience across a wide range of fields, including health care (neonatology, ICU, palliative care, triage, and laboratory assistance), customer support and digital marketing, as well as client relations. I have developed strong communication, coordination, and organizational skills, along with the ability to work efficiently in multidisciplinary teams and dynamic environments.

Skills

DaVinci Resolve Studio

Experience Level

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Intermediate

HubSpot

Intermediate

Language

Romanian, Moldavian, Moldovan

Fluent

English

Advanced

Work Experience

Cyber Security Agent at Viva Games

July 1, 2025 - March 1, 2026

Review and verify customer accounts to ensure compliance with company security policies and gaming regulations. Analyze identity documents (ID cards, passports, proof of address, bank statements) to confirm customer authenticity and prevent identity fraud. Monitor suspicious account activity, including unusual betting patterns, multiple account usage, bonus abuse, and unauthorized access attempts. Conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks. Investigate potential fraud cases, account takeovers, payment disputes, and chargeback incidents. Detect and escalate high-risk accounts linked to phishing, stolen payment methods, or suspicious transactions. Use internal security tools and databases to assess account risk levels and identify fraudulent behavior.

CS Specialist at HRK

November 1, 2021 - April 1, 2023

Remote customer support and security-focused tasks including fraud prevention and AML/KYC checks, monitoring account activity, and escalation of high-risk cases. Collaborated with multi-disciplinary teams to ensure compliance with regulatory requirements and company security policies.

Outreach Specialist at Dossier

April 1, 2022 - December 2, 2022

Assisting planning and implementation of digital marketing campaigns (social media, email, PPC). Creating and scheduling content for online platforms. Monitoring campaign performance and generating insights for optimization; performing market research and competitive analysis.

Video Editor at Galaxy

January 1, 2016 - November 1, 2016

Editing video content for marketing and media campaigns; producing short videos and visual assets. Handling content creation, editing, and delivery while following brand guidelines and internal processes.

Call Center Operator at Milward Brown

June 1, 2016 - January 1, 2017

Handling inbound and outbound calls in a professional manner. Providing clear information and customer support while following scripts and internal processes. Managing a high volume of inquiries with empathy and efficiency.