highly skilled and results-driven professional with extensive experience in Cash Application within the Order to Cash (O2C) process. Proven expertise in managing incoming payments, accurately allocating them to customer accounts, and ensuring timely reconciliation to support efficient cash flow management. Adept at handling complex payment discrepancies, providing exceptional customer service, and collaborating with cross-functional teams including Credit, Collections, and Accounting. As a Subject Matter Expert (SME), I have played a key role in optimizing cash application processes, leading training initiatives, troubleshooting complex issues, and ensuring compliance with financial controls. Known for a strong attention to detail, proactive problem-solving, and the ability to streamline workflows for improved operational efficiency.

Adarsh Ranjan Singh

highly skilled and results-driven professional with extensive experience in Cash Application within the Order to Cash (O2C) process. Proven expertise in managing incoming payments, accurately allocating them to customer accounts, and ensuring timely reconciliation to support efficient cash flow management. Adept at handling complex payment discrepancies, providing exceptional customer service, and collaborating with cross-functional teams including Credit, Collections, and Accounting. As a Subject Matter Expert (SME), I have played a key role in optimizing cash application processes, leading training initiatives, troubleshooting complex issues, and ensuring compliance with financial controls. Known for a strong attention to detail, proactive problem-solving, and the ability to streamline workflows for improved operational efficiency.

Available to hire

highly skilled and results-driven professional with extensive experience in Cash Application within the
Order to Cash (O2C) process. Proven expertise in managing incoming payments, accurately allocating them
to customer accounts, and ensuring timely reconciliation to support efficient cash flow management. Adept at
handling complex payment discrepancies, providing exceptional customer service, and collaborating with
cross-functional teams including Credit, Collections, and Accounting. As a Subject Matter Expert (SME), I have
played a key role in optimizing cash application processes, leading training initiatives, troubleshooting
complex issues, and ensuring compliance with financial controls. Known for a strong attention to detail,
proactive problem-solving, and the ability to streamline workflows for improved operational efficiency.

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Language

English
Fluent
Hindi
Advanced
Bengali
Advanced

Work Experience

Process Developer at Genpact Ltd
February 1, 2023 - Present
Responsible for end-to-end cash application and O2C processes, driving process optimization, leading training initiatives, troubleshooting complex issues, and ensuring compliance with financial controls. Collaborates cross-functionally with Credit, Collections, and Accounting to ensure timely reconciliation and efficient cash flow management.
Associate at Netscribes India Pvt. Ltd.
March 1, 2021 - January 31, 2023
Reviewing user-generated content, monitoring trends, data entry and reporting, and ensuring quality assurance.

Education

Bachelor of Commerce (Honours) at University of Calcutta
August 1, 2017 - October 1, 2020
Master of Business Administration at Symbiosis International University
August 1, 2024 - February 4, 2026
Higher Secondary (12th) at Dum Dum Airport Hindi High School
May 1, 2015 - May 1, 2017
Bachelor of Commerce (Honours) at University of Calcutta
August 1, 2017 - October 1, 2020
MBA in Business Analytics at Symbiosis International University
August 1, 2024 - February 9, 2026

Qualifications

Lean Automation Project Award
January 11, 2030 - February 4, 2026
Bronze Award for Best Performance in Reconciliation with Accuracy
January 11, 2030 - February 4, 2026
Lean automation project award
January 11, 2030 - February 9, 2026

Industry Experience

Financial Services, Professional Services, Media & Entertainment, Software & Internet, Other